Maria Stevens
Life skills Aide
Tyler,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Life Skills Aide
Cumberland Academy Lower Elem
10.2025 - Current
- Facilitated life skills training sessions for diverse groups, enhancing personal development and independence.
- Developed individualized support plans, addressing specific needs and fostering client engagement.
- Monitored client progress, providing constructive feedback to promote skill acquisition and confidence.
- Implemented behavior management strategies, ensuring a safe and supportive learning environment.
- Collaborated with multidisciplinary teams to assess client needs and evaluate program outcomes for continuous improvement.
Sales Quality Specialist
Altice USA
03.2022 - 09.2025
- Collaborated with teams to identify areas for process improvement and standardization.
- Conducted internal audits to ensure compliance with quality standards and procedures.
- Analyzed data trends to assess quality performance and recommend enhancements.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Prepared reports to communicate results of quality inspection activities to management.
Sales Representative
Altice USA
11.2020 - 03.2022
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed key customer relationships to increase sales.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Certified Nursing Assistant
Petal Hill
07.2018 - 10.2018
- Assisted patients with daily living activities and personal hygiene needs.
- Documented patient progress and maintained accurate medical records.
- Maintained cleanliness and organization of patient care areas and equipment.
- Collaborated with registered nurses to ensure quality patient care delivery.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
High School Diploma - Certified Nurse Aide Program
West Campus Tyler Junior College
Tyler, TX06-2018
GED -
West Campus Tyler Junior College
Tyler, TX05-2018
Skills
- Attention to detail
- Problem solving
- Time management
- Critical thinking
- Customer satisfaction
- Relationship building
- Sales negotiation
- Product knowledge
- Organization
- Self-awareness
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
- Documentation and recordkeeping
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Education and Training
other,other
Timeline
Life Skills Aide
Cumberland Academy Lower Elem
10.2025 - Current
Sales Quality Specialist
Altice USA
03.2022 - 09.2025
Sales Representative
Altice USA
11.2020 - 03.2022
Certified Nursing Assistant
Petal Hill
07.2018 - 10.2018
GED -
West Campus Tyler Junior College
High School Diploma - Certified Nurse Aide Program
West Campus Tyler Junior College