Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Stonehocker

Rockford,IL

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged problem-solving and team leadership skills through various roles. Trained over new employees, ensuring adherence to safety and quality standards. My strong work ethic and attention to detail have consistently elevated employer satisfaction and operational efficiency.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Restaurant Cashier

Primos Pizza
10.2024 - Current
  • Enhanced guest experience with exceptional service and positive demeanor during checkout process.
  • Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card, and check transactions to complete customer purchases.

Server and Hostess

Prairie Street Brewhouse
10.2021 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.

Landscaping Crew Leader

Stonegrove Landscaping
08.2021 - Current
  • Attended industry conferences for continued professional development in landscape design trends and best practices.
  • Streamlined crew operations by creating efficient daily work schedules and assigning tasks based on individual strengths.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Supervised team member performance to meet client deadlines and requirements.
  • Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Monitored weather conditions to plan work schedules effectively and minimize project delays.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.

Reception and Kennel Technician

Mostly Cats/Willow Ridge Animal Hospital
08.2021 - 04.2023
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

Associate of Applied Science - Veterinary Technology

Rockford Career College
Rockford, IL
12-2017

Skills

  • Point of sale systems
  • Problem-solving
  • Customer assistance
  • Training and mentoring
  • Team leadership
  • Customer relations
  • Employee training
  • Attention to detail
  • Heavy machinery
  • Strong work ethic
  • Flexible and adaptable

Timeline

Restaurant Cashier

Primos Pizza
10.2024 - Current

Server and Hostess

Prairie Street Brewhouse
10.2021 - Current

Landscaping Crew Leader

Stonegrove Landscaping
08.2021 - Current

Reception and Kennel Technician

Mostly Cats/Willow Ridge Animal Hospital
08.2021 - 04.2023

Associate of Applied Science - Veterinary Technology

Rockford Career College

Similar Profiles

CREATE PROFILE
Maria Stonehocker