Maria Streed
Bozeman,MT
Summary
Case Manager with a strong background in managing client caseloads, providing comprehensive housing support, and ensuring adherence to housing regulations. Skilled in coordinating resources, advocating for client needs, and contributing to the design and enhancement of housing programs. Proven ability to offer valuable insights, support program implementation, and maintain organized records. Eager to bring this experience to a Family Transitional Housing Coordinator role to further support and improve housing solutions.
Overview
6
6
years of professional experience
Work History
Housing Case Manager
HRDC
06.2022 - Current
- Coordinated and managed a caseload of 25+ clients, providing comprehensive support and resources to help them secure stable housing and achieve self-sufficiency.
- Provided crisis intervention and support services to clients facing eviction, homelessness, or other urgent housing-related challenges.
- Developed and maintained strong relationships with community partners, housing authorities, and service organizations (Thrive, CFS, Family Promise, etc) to enhance support networks for clients.
- Monitored client progress and maintained detailed case notes, ensuring accurate and timely documentation in compliance with organizational and regulatory requirements.
- Ensured compliance with rental assistance regulations by accurately reviewing and processing applications, verifying eligibility criteria, and maintaining organized, up-to-date client files to support program integrity.
- Contributed to the development and enhancement of HRDC's transitional housing program by attending regular meetings, offering valuable feedback on program design, and supporting the implementation of program changes to optimize service delivery and improve client outcomes.
- Built positive, productive relationship with on-site property manager to support safety and building operations.
Case Manager Intern
Denver Rescue Mission – Family Rescue Ministry Program
01.2022 - Current
- Managed prescreen calls as first point of contact for the program, scheduled intake appointments, and connected clients with alternate resources
- Independently conducted interviews for clients interested in the Family Rescue Ministry program and advocated on behalf of clients
- Applied trauma-informed, strengths-based and empowerment principles in daily interactions with clients
- Provided case planning and interventions in the context of housing, income, and family instability for 22 FRM participants
- Compiled consistent and professional documentation and data while composing case notes regarding client and program outcomes, while maintaining confidentiality
- Communicated with landlords and other social service agencies on behalf of participants to facilitate and maintain housing placements
- Utilized appropriate communication, critical thinking, and understanding of human behavior to assess critical needs, strengths, and barriers to sustainability in client systems
- Developed a strong professional sense of self, boundaries, self-care planning, ethics, and commitment to quality client care
- Developed an in-depth understanding of program parameters, objectives, development, and evaluation methods.
Caregiver
Kore Cares
09.2019 - 11.2021
- Assisted clients with personal tasks such as dressing and bathing
- Completed activities of daily living to provide clean and safe environments for clients
- Assisted with running errands and transporting clients
- Communicated with family and Kore Cares to improve client’s quality of life
- Planned games, activities, and outings for clients to create moments of fun and exploration.
Supervisor
Chick-Fil-A
06.2018 - 08.2020
- Provided professional, friendly, and engaging service to guests
- Trained new team members and provided leadership on shifts
- Routinely supported other areas of the restaurant, including answering telephones and completing financial transactions for staff
- Resolved guest complaints quickly and efficiently
- Counted money and made bank deposits
- Awarded the Chick-Fil-A Leadership Scholarship in 2019 and 2020.
Work Study Student
University of Sioux Falls Mail Room
09.2018 - 05.2019
- Provided exemplary customer service to all patrons by assisting students with retrieving mail and packages
- Accurately and efficiently sorted incoming mail and packages from USPS, UPS, and FedEx
- Assisted students, faculty, and staff at the university with sending packages and determining correct postage
- Answered mail-room phone calls and assisted customers or directed calls to appropriate staff member.
Education
Bachelor of Arts Degree - Social WorkSocial Sciences
University of Sioux Falls
Sioux Falls, SD05.2022
Skills
- Client Advocacy
- Community Resource Navigation
- Documentation and Recordkeeping
- Knowledge of Grants and Compliance
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Housing Case Manager
HRDC
06.2022 - Current
Case Manager Intern
Denver Rescue Mission – Family Rescue Ministry Program
01.2022 - Current
Caregiver
Kore Cares
09.2019 - 11.2021
Work Study Student
University of Sioux Falls Mail Room
09.2018 - 05.2019
Supervisor
Chick-Fil-A
06.2018 - 08.2020
Bachelor of Arts Degree - Social WorkSocial Sciences
University of Sioux Falls
Similar Profiles
DANIELLE BOGUNOVICHDANIELLE BOGUNOVICH
Referral Specialist & Data Reporting at HRDCReferral Specialist & Data Reporting at HRDC
Jeremy JenksJeremy Jenks
Emergency Shelter Services/ Warming Center at HRDCEmergency Shelter Services/ Warming Center at HRDC
Lydia FulcherLydia Fulcher
Head Start Education and Disability Manager at NMCDC/HRDC District 4Head Start Education and Disability Manager at NMCDC/HRDC District 4
Edward (Ted) YewerEdward (Ted) Yewer
EMT-B /Field Training Officer at American Medical Response, AMREMT-B /Field Training Officer at American Medical Response, AMR
Mycah LopezMycah Lopez
Dishwasher at Montana State UniversityDishwasher at Montana State University