Summary
Overview
Work History
Education
Skills
Websites
Timeline
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MARIA T. COSS

El Paso,TX

Summary

Qualified Office Coordinator with proven ability to streamline office operations and improve efficiency. Successfully managed scheduling, communications, and administrative tasks to support organizational goals. Demonstrated proficiency in multitasking and problem-solving in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Office Coordinator

Coss Plumbing Services
El Paso, TX
11.2018 - 08.2025
  • Provide HR support to include employee onboarding, offboarding and payroll.
  • Apply critical thinking and active listening skills to understand the clients' needs.
  • Maintained accurate records and files both physical and electronic to ensure efficient document management.
  • Maintained and processed invoices, deposits and money logs via Quickbooks.
  • Streamlined meeting scheduling process by introducing an online calendar system, reducing scheduling conflicts and improving efficiency.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.

Government Contractor Administrative Assistant

FLUOR
El Paso, TX
10.2016 - 11.2018
  • Create, monitor and track all daily tasks using CTIMR work management system.
  • Provided administrative support to department managers, including calendar management, meeting coordination, travel arrangements and responding to incoming calls.
  • Transcribed daily meeting minutes.
  • Handled confidential and sensitive information with discretion and confidentiality.
  • Complete paperwork and detailed reports regarding all daily activities at the border or discrepancies to management and Government leadership.
  • Responded to inquiries and requests from internal and external stakeholders in a timely and professional manner.
  • Managed multiple tasks efficiently, balancing potential issues and proposing solutions to enhance customer satisfaction and operational workflows.
  • Ensured client satisfaction through diligent oversight of deliverables, addressing issues promptly as they arose throughout the course of each project.

Client Service Payroll Consultant

ADP
El Paso, TX
12.2015 - 10.2016
  • Utilizes CRM Software to log customer interactions, track issues, and follow up on outstanding cases.
  • Investigate, research, analyze and resolve issues of varying complexity.
  • Collaborated with cross-functional teams to facilitate project coordination and completion.
  • Develop and maintain ADP/Client relationships to include interaction with 'C' level executives serving as primary liaison between assigned clients and companies with over 1,000 employees.
  • Answered a high volume of inbound calls in a fast-paced environment and kept a current case log through ADP systems and ensured proper resolution.
  • Provided product support to clients by participating in conference calls, webinars, and other media.

Human Resources Assistant

DRS Technologies
Dallas, TX
03.2009 - 03.2013
  • Answered HR main line and redirected about 50 plus incoming calls.
  • Conduct new hire process to include background checks and all onboarding procedures for new hires including offer letters and new hire packages.
  • Manage and maintain payroll system (ADP) and other database systems.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Audit payroll deduction report, generate and maintain reports for various departments and directors.
  • Order, track and deliver service awards to employees.
  • Organize companywide events such as anniversary dinners, annual flu shot event, perfect attendance recognition program.
  • Scheduled meetings, travel arrangements and catering as needed for HR staff and managers.
  • Comply with special projects as set forth from time to time by the Human Resources Director or staff.

Education

High School Diploma -

Socorro High School
El Paso
05.2000

Some College (No Degree) - Administrative Assistant

International Business College
El Paso, TX

Skills

  • Client relations
  • Problem resolution
  • Account management
  • CRM software
  • Attention to detail
  • Time management

Timeline

Office Coordinator

Coss Plumbing Services
11.2018 - 08.2025

Government Contractor Administrative Assistant

FLUOR
10.2016 - 11.2018

Client Service Payroll Consultant

ADP
12.2015 - 10.2016

Human Resources Assistant

DRS Technologies
03.2009 - 03.2013

High School Diploma -

Socorro High School

Some College (No Degree) - Administrative Assistant

International Business College

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