Maria Teran
Centreville,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
17
17
years of professional experience
Work History
Dog Handler
The Dog Stop
Centreville , VA
07.2024 - Current
- Conducted daily health checks of dogs to identify any medical issues or potential problems.
- Ensured safe and secure handling of all dogs while in the facility.
- Provided basic obedience training for new arrivals and worked with them on commands such as sit, stay, heel, come.
- Monitored dog behavior and temperament when interacting with other animals in the facility.
- Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
- Walked dogs around the property multiple times a day for exercise purposes.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Catering Server
Various
Maryland , VA
01.2015 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Set up tables with appropriate linens and silverware prior to each event.
- Provided excellent customer service throughout the duration of an event.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Followed proper sanitation procedures when handling food items.
- Collaborated with other staff members on duties assigned for each catered event.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Stored unused equipment properly between events.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Loaded supplies and food into delivery vans and unloaded at events.
- Worked multi-course dinners with pre-plated foods.
- Wrapped silverware efficiently and organized napkins for event guests.
- Operated catering equipment safely, including chafing dishes, coffee dispensers, and serving utensils.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Assisted in the planning and execution of event logistics, ensuring seamless operations.
- Coordinated transportation of food and equipment to and from event locations.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
- Prepared and arranged banquet halls for events, ensuring adherence to clients' specifications.
- Coordinated with event coordinators to adjust service details as needed for optimal guest satisfaction.
- Assisted guests with special dietary needs, ensuring their requirements were met with care.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Removed and replaced dirty dishes and utensils to maintain table settings.
Kitchen Manager
Preservation biscuit company
Falls Church, Virginia
04.2020 - 02.2024
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Received, organized and rotated paper goods and food ingredients.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Inspected dining and serving areas for cleanliness and proper setup.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Shift Leader
Does kitchen
Alexandria , VA
05.2017 - 02.2019
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
Shampoo Assistant
Three ways beautiful
Gainesville , VA
01.2008 - 08.2017
- Greeted customers and provided them with information about services.
- Assisted stylists in shampooing, conditioning, and styling hair for clients.
- Maintained cleanliness of salon by sweeping, mopping, and washing towels.
- Performed scalp massages to relax clients during shampoo process.
- Organized supplies and stocked shelves with product inventory.
- Assisted stylists in setting up styling stations prior to appointments.
- Provided excellent customer service at the reception desk by answering phone calls and scheduling appointments.
- Checked out customers after services were completed using POS systems.
- Prepared color formulas according to instructions from Stylists.
- Managed retail space including restocking shelves with product inventory when needed.
- Received payment from customers for services rendered.
- Processed payments using debit and credit card terminals as well as cash register system.
- Ensured all safety protocols were followed while performing duties around the salon premises.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Processed payments, took appointments and assisted with management of flow of patron visits when needed.
- Performed relaxing head and scalp massages for customers.
- Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
- Managed and updated shampooing, retail corner and hairdresser supply inventories to meet project demands.
Education
High School Diploma -
St. Tomas De Aquino
Bolivia10-1996
Some College (No Degree) - Turismo Y Hoteleria
Univalle
BoliviaSkills
- Good costumer Service
- Good Driving Record
- Reliable
- Teamwork and collaboration
- Organization
- Active learning
- Communication
- Emphatic
Timeline
Dog Handler
The Dog Stop
07.2024 - Current
Kitchen Manager
Preservation biscuit company
04.2020 - 02.2024
Shift Leader
Does kitchen
05.2017 - 02.2019
Catering Server
Various
01.2015 - Current
Shampoo Assistant
Three ways beautiful
01.2008 - 08.2017
High School Diploma -
St. Tomas De Aquino
Some College (No Degree) - Turismo Y Hoteleria
Univalle