Maria Thompson
Avon Park,FL
Summary
Dedicated registered nurse (RN) with specialty experience in hemodialysis, cardiovascular, cardiovascular intensive care, and pediatric home health nursing. Knowledge of hemodialysis, cardiovascular and intensive care medications administration, management, and training. Interested in exploring other positions to increase knowledge base. In increasing knowledge base, becoming more diverse in the level of care for patients and their families. Reliable, ethical healthcare provider with ability to stay calm and intervene during crises and to collaborate on multidisciplinary teams. Proven ability to build positive relationships with patients, family members, physicians, and other medical professionals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Operations
FMCNA
06.2012 - Current
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Maintained budgeting documents for accurate tracking of expenses.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Coordinated activities between different departments to ensure successful completion of projects.
Pediatric Home Health Nurse
Maxim Health Care
01.2012 - 12.2019
- One on one pediatric care for patients in their home setting that may require ventilators, feeding tubes, tracheostomies, monitors, and shunts
- Working with the family to improve the patient's quality of life
- Performed assessments and educated the family on medications and treatment
- Communicated with physicians as well as office staff to ensure that the care plans goals are being obtained
- Administered medications as ordered, performed treatments as ordered
- Documented care provided and maintained professionalism
- Documented changes to treatment regimen per policy.
Telephone Triage Nurse
Pediatric Health Line
01.2017 - 03.2019
- Responsible for triaging, teaching, and scheduling after hours office calls for patients
- Working with the family to improve the patient's quality of life
- Performed telephone assessments and educated the family on medications and treatment
- Communicated with physicians as well as office staff
- Documented care provided and maintained professionalism.
Cardiovascular Intensive Care Nurse
St. Mary's Medical Center
01.2009 - 01.2012
- Guided, directed, and supervised patient care provided by nursing personnel as a charge nurse
- Performed patient assessments and collaborated with other professional peers to provide care
- Established a priority of care based on individual patient needs
- Assisted families in coping of times of critical illness, maintained open lines of communication with families
- Educated the surrogate on procedures, tests, results, and diagnosis
- Responded to medical emergencies per hospital policy
- Operated induced hypothermia, continuous renal replacement therapy, intra- aortic balloon pumps and transvenous pacemakers
- Maintained an open communication with patients and staff to ensure the highest quality of care was provided.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Administered medications and treatments in accordance with physician orders.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
Cardiac Telemetry Nurse
Baptist Hospital
01.2006 - 01.2009
- Guided, directed, and supervised patient care provided by nursing personnel as a charge nurse
- Performed patient assessments and collaborated with other professional peers to provide care
- Established a priority of care based on individual patient needs
- Explained to patient and then performed procedures and treatments ordered
- Administered medication
- Responded to medical emergencies per hospital policy
- Documented care provided
- Maintained an open communication with patients and staff to ensure the highest quality of care was provided.
Education
MS IN NURSING/FNP -
University of Phoenix
12-2025
Master of Science - MS In Nursing/SPCL Health Care Education
University of Phoenix
Phoenix, AZ06-2015
Bachelor of Science in Nursing (BSN) -
Shawnee State University College of Health Sciences
06.2012
Associates of Science in Nursing (ADN) -
Shawnee State University College of Health Sciences
06.2004
Skills
- Project lead
- Virtual Educator
- Charge Nurse
- Medication Administration
- Patient Assessment
- Critical Care Nursing
- Hemodialysis Nursing
- Inpatient Clinical Educator
- Parent/ Patient/ Family Education
- Cardiovascular Nursing
- Quality & Continuity of Care
- Patient Advocacy
- JCAHO Standards/ Compliance
- Policy Development
- Overseeing Personnel
- Leadership Training
- Contract Review And Recommendations
- Employee Scheduling
- Operational Efficiency
- Organizational Management
- Staff Management
- Process Improvement Initiatives
- Planning And Implementation
- Contract Negotiation
- Performance Improvements
- Process Improvement Strategies
- Operational Performance Improvement
- Schedule Coordination
- Workflow Streamlining
- Multi-Unit Operations Management
- Multi-Site Operations
- Project Coordination
- Cross-Functional Teamwork
- Teamwork And Collaboration
- Staff Support
- Decision-Making
- Quality Assurance Controls
- Customer Service
- Policy And Procedure Adherence
- Maintaining Compliance
- Motivational Attitude
Additional Information
Known as a patient advocate and team player; believe in empowering patients and co-workers by delivering health education and nursing care that enhances wellness and quality of life., Known to give compassionate care and to give the patients dignity in their final time of life
Certification
- FL Registered Nurse
- American Heart Association BLS
- Certified Nephology Nurse
Accomplishments
- Sigma Theta Tau Member
References
References available upon request.
Timeline
Telephone Triage Nurse
Pediatric Health Line
01.2017 - 03.2019
Director of Operations
FMCNA
06.2012 - Current
Pediatric Home Health Nurse
Maxim Health Care
01.2012 - 12.2019
Cardiovascular Intensive Care Nurse
St. Mary's Medical Center
01.2009 - 01.2012
Cardiac Telemetry Nurse
Baptist Hospital
01.2006 - 01.2009
MS IN NURSING/FNP -
University of Phoenix
Master of Science - MS In Nursing/SPCL Health Care Education
University of Phoenix
Bachelor of Science in Nursing (BSN) -
Shawnee State University College of Health Sciences
Associates of Science in Nursing (ADN) -
Shawnee State University College of Health Sciences