Maria THOMPSON
Brooklyn,NY
Summary
I am motivated by learning, serving, and helping clients. My focus is on assisting individuals in a manner tailored to their unique paths to success. I am passionate and driven, with a commitment to excellence in all that I do.
Overview
14
14
years of professional experience
Work History
Case Manager Supervisor
Help Usa
Manhattan, NY
10.2022 - Current
- Skilled in overseeing caseloads and conducting supervisory reviews to ensure quality service delivery and compliance with organizational standards.
- Provided mentorship and guidance to case managers, fostering professional growth and effective client support strategies.
- Coordinated program operations, monitored performance metrics, and implemented improvements to enhance client outcomes.
Case Manager
Help Usa
Manhattan, NY
07.2019 - 10.2022
- Conducted client assessments and managed intakes to develop tailored service plans for independent living.
- Provided referrals to community resources, including housing, employment, and healthcare services.
- Monitored client progress and adjusted plans to ensure achievement of personal and professional goals.
Intern Teacher/ Counselor
West Harlem Headstart Program
New York, USA
07.2015 - 02.2019
- Meet with parents or guardians to discuss their children's progress, advise them on using community resources, or teach skills for dealing with students' impairments
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Assist in bus loading and unloading
Teachers Assistant
PS 221
Kings County, USA
09.2010 - 09.2014
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities
Education
Bachelor of Arts - Sociology
Brooklyn College
Kings County, NY06.2002
Associate of Science - Human Services
Borough of Manhattan Community College
New York, NY06.1999
Skills
- Writing
- Time Management
- Staff management
- Conflict resolution
- Client empowerment
- Community outreach
Timeline
Case Manager Supervisor
Help Usa
10.2022 - Current
Case Manager
Help Usa
07.2019 - 10.2022
Intern Teacher/ Counselor
West Harlem Headstart Program
07.2015 - 02.2019
Teachers Assistant
PS 221
09.2010 - 09.2014
Bachelor of Arts - Sociology
Brooklyn College
Associate of Science - Human Services
Borough of Manhattan Community College
Similar Profiles
William Lee SmithWilliam Lee Smith
Clinical Coordinator at Help USAClinical Coordinator at Help USA
BUKOLA F. ADENIRANBUKOLA F. ADENIRAN
Fire and Life Safety Director at Help UsaFire and Life Safety Director at Help Usa
Dana BarkerDana Barker
Clinical Social Worker at HELP USAClinical Social Worker at HELP USA