Maria Tibambre
Houston,TX
Summary
Friendly Receptionist with a background in various office settings. Knowledgeable about security, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
501 Motors
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Bellwoman
Prime Hospitality Services Of Texas
03.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
- Provided exceptional customer service, addressing guest inquiries, concerns, and requests professionally.
- Supported event set-up and tear-down efforts as needed, contributing to successful functions held at the hotel.
- Collaborated with front desk staff to ensure seamless communication regarding guest needs and preferences.
- Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Notified front desk manager of any guest issues in need of additional attention.
Server
Uptown Staffing
12.2020 - 03.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Provided friendly, courteous service to create memorable moments for guests.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Handled food and beverage orders for up to guests, delivering prompt and friendly service.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
No Degree - English As A Second Language (ESL)
Houston Community College
Houston, TX03.2024
High School Diploma -
Andy Dekaney High School
Houston, TX06.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Scheduling appointments
- Multi-Line Telephone Systems
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Receptionist
501 Motors
01.2024 - Current
Bellwoman
Prime Hospitality Services Of Texas
03.2023 - 01.2024
Server
Uptown Staffing
12.2020 - 03.2023
No Degree - English As A Second Language (ESL)
Houston Community College
High School Diploma -
Andy Dekaney High School