Summary
Overview
Work History
Education
Skills
Timeline
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Maria Torres

West Palm Beach,FL

Summary

Highly-skilled phlebotomist with over 15 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

22
22
years of professional experience

Work History

Site Coordinator/Phlebotomist Technician

LabCorp
08.2018 - Current
  • Manage and monitor patient flow, wait time, inventory and logs
  • Address any customer services related issues in a prompt and respectful manner
  • Promote team work
  • Perform blood collection for all age groups, collect specimen for drug screening, alcohol, and paternity test
  • Process billing information and collect payment when required
  • responsible to place supply and Staples orders for other offices
  • Trained new employees on company policies and procedures, and customer satisfaction

Office Coordinator

ProServ. USA LLC
03.2014 - 07.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.

Medical Assistant/Phlebotomist

Foot Care Specialists
02.2006 - 12.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Medical Assistant/Phlebotomist

Humana Primary Care
05.2002 - 04.2004
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Education

Palm Beach State College
Lake Worth, FL

Broward College
Fort Lauderdale, FL

Medical Assisting

Concorde Career College
Hollywood, FL
05.1997

Skills

  • Patient Relation
  • Organizational Skills
  • Team Leadership
  • Training and Mentoring
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Supervision
  • Assimilate New Ideas Efficiently
  • Active Listening

Timeline

Site Coordinator/Phlebotomist Technician

LabCorp
08.2018 - Current

Office Coordinator

ProServ. USA LLC
03.2014 - 07.2018

Medical Assistant/Phlebotomist

Foot Care Specialists
02.2006 - 12.2013

Medical Assistant/Phlebotomist

Humana Primary Care
05.2002 - 04.2004

Palm Beach State College

Broward College

Medical Assisting

Concorde Career College

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Maria Torres