Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Maria Torres

Oxnard,California

Summary

With a proven track record at Home With Heart, I excel in compassionate caregiving and medication administration, enhancing patient well-being. My expertise includes dementia care and fostering emotional support, achieving a 40% improvement in patient satisfaction. Skilled in both personal and technical aspects of care, I bring a comprehensive approach to health management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Caregiver

Home With Heart
07.2021 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained accurate documentation of patient care activities for regulatory compliance purposes.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
  • Monitored and recorded vital signs to track patient health status.

Private Live-InHome Caregiver

Ellen Lawrence
02.2021 - 12.2023
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
  • Prepared meals and administered medications under supervision, ensuring adherence to dietary and medical guidelines.
  • Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
  • Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
  • Promoted independence and wellness for clients through personalized daily living assistance and support.
  • Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
  • Ensured safety of clients by diligently following care plans, monitoring health conditions, and reporting changes to healthcare professionals.
  • Maintained client confidentiality and privacy in accordance with HIPAA regulations and professional standards of practice.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recorded status and duties completed in logbooks for management.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Security Officer

Archon Protection Inc.
06.2019 - 06.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Security Supervisor

Centurion Group
06.2018 - 08.2019
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Developed and managed employee schedules, ensuring optimal staffing levels.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
  • Managed payroll processes to ensure accurate and timely compensation for security personnel.

Armed Security Guard

Ventura County Naval Base
01.2015 - 08.2019
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Reduced incidents of theft and vandalism by implementing strict security protocols.
  • Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
  • Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
  • Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
  • Supported company goals by adhering to established policies and procedures regarding safety and security measures.

Education

GED -

Port Hueneme High School
Port Hueneme, CA

Television Production

Oxnard College
Oxnard, CA

Skills

  • Personal hygiene assistance
  • Emotional support
  • Compassionate care
  • Medication administration
  • Feeding assistance
  • Housekeeping tasks
  • Light exercise encouragement
  • Bathing assistance
  • Grooming help
  • End-of-life care
  • Medical appointment coordination
  • Transportation services
  • Dementia expertise
  • Client documentation
  • Incontinence care
  • Oxygen administration
  • Assistive device use
  • Nutritional planning
  • Patient assistance
  • Activities of daily living
  • Compassionate caregiving
  • Meal preparation
  • Patient care
  • Basic housekeeping
  • Dementia care
  • Patient companionship
  • Palliative care
  • Documentation and reporting
  • Safe patient transportation
  • [Language] fluency
  • Friendly and outgoing
  • Attention to detail
  • Daily living assistance
  • Verbal and written communication
  • Record keeping
  • First aid and CPR
  • Transfer assistance
  • Fast learner
  • Caring companionship
  • CPR certification
  • Personal care aide
  • Light housekeeping
  • Vitals monitoring and documentation
  • Bedside care
  • Cooking meals

Certification

  • Physical Therapy Aide Certificate – American Physical Therapy Association.
  • Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
  • Adult CPR/AED certification – American Red Cross.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Phlebotomy Technician Certification – National Healthcareer Association.
  • Cisco Certified Network Associate (CCNA)

Languages

English
Spanish
Native or Bilingual

Timeline

Senior Caregiver

Home With Heart
07.2021 - Current

Private Live-InHome Caregiver

Ellen Lawrence
02.2021 - 12.2023

Security Officer

Archon Protection Inc.
06.2019 - 06.2021

Security Supervisor

Centurion Group
06.2018 - 08.2019

Armed Security Guard

Ventura County Naval Base
01.2015 - 08.2019

GED -

Port Hueneme High School

Television Production

Oxnard College

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Maria Torres