Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Torres

Irving,TX

Summary

Bilingual professional fluent in Spanish and English with a strong background in operating cash registers, stocking, customer service, housekeeping, and cleaning. Highly organized, proactive, and punctual with a team-oriented mentality. Over 20 years of experience prioritizing customer satisfaction while completing transactions. Focused on problem-solving, processing payments, and providing assistance to customers and coworkers. Capable of working independently with minimal supervision and excellent time management skills. Exceptional oral and written communication skills, strong attention to detail, and a superior work ethic. Result-oriented and motivated to exceed expectations while delivering exceptional service. Resourceful and professional, consistently achieving sales goals and reducing shrinkage. Known for delivering excellent customer service in any setting with strong processing and engagement skills that promote seamless operations.

Overview

26
26
years of professional experience

Work History

Food and Consumables

Walmart
03.2024 - Current
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Adhered to health and safety standards while handling food and beverages.
  • Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
  • Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
  • Improved product availability by efficiently restocking shelves and display areas.

Cashier

Lowe's Companies Inc.
11.2018 - 03.2019
  • Read weekly sales inserts and monitor price changes
  • Helped customers find products, answering questions and offering advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Inspected items for damage and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers
  • Wipe down counters and conveyor belts to remove debris and maintain cleanliness
  • Smoothly processed incoming orders, handling over 10 transactions per day with exceptional accuracy
  • Processed customer payments quickly and returned exact change and receipts

Walmart Optical Lab
04.1999 - 06.2003
  • Worked in the production lines
  • Helped sorting the lenses, fined, polished and washed
  • Worked in the inventory department
  • Helped sort by due date, scanned and made sure the order had the right customer information
  • Worked in the Shipping Department scanned, sorted and shipped the product

Education

High School Diploma -

Nimitz High School
Irving, TX
05.1998

Skills

  • Issue resolution
  • Cash register operation
  • Cash drawer balancing
  • Credit and cash transactions
  • Scanner Operations
  • ID verification
  • Merchandise restocking
  • Cash management
  • Payment processing
  • Greeting and Assisting customers
  • Work ethic and integrity
  • Customer assistance

Languages

Spanish
Native or Bilingual

Timeline

Food and Consumables

Walmart
03.2024 - Current

Cashier

Lowe's Companies Inc.
11.2018 - 03.2019

Walmart Optical Lab
04.1999 - 06.2003

High School Diploma -

Nimitz High School
Maria Torres