MARIA GARCIA
Columbus,IN
Summary
Energetic and enthusiastic individual aiming for a leadership role to inspire and guide teams for continuous improvement and achieving goals.
Experienced quality control technician focused on assisting operations with creating compliant products. Systematic and driven professional familiar with scheduling and conducting inspections to help solve production issues and maintain quality.
Overview
14
14
years of professional experience
Work History
Quality Technician
DHL
Whiteland, IN
06.2023 - Current
- Company Overview: Verizon
- Conduct audits to ensure workflow process is efficient
- Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements
- Provide support and training to new team members
- Maintain a safe and clean environment
- Verizon
- Performed visual inspections of products to ensure quality standards.
- Investigated or reported questionable test results.
- Reviewed supplier documentation for compliance with standards, regulations, and customer specifications.
- Documented test results in accordance with established procedures.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Office Manager
CE SYSTEMS
Columbus, IN
03.2019 - 12.2019
- Processed new or revised P0’s, accurately entered in system and maintained production schedule updated
- Answer phone directed calls to appropriate personnel
- Provided customer service via phone or email to assist customers with inquiries
- Prepare shipping documents and coordinate carriers for daily shipments, used different websites to schedule and generate BOLs depending on customers preference
- Invoiced shipments daily; emailed, mailed or entered in EDI customer’s copy
- Order supplies for the foundry & office as needed, received in when delivered, filed packing slips to maintain accounts payable accurate
- Translate & assist new employees with new hire paperwork
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Managed office inventory and placed new supply orders.
Team Leader / Shipping
SUNRIGHT AMERICA
Columbus, IN
05.2017 - 04.2019
- Supervised up to 8 employees, review work instructions & trained new employees
- Staged freight left over from 1st shit, properly packed, labeled, wrapped & placed in designated area for next day
- Load trucks certifying proper freight corresponding with carrier and confirming shipment paperwork filled out including customs forms if required
- Updated shippers in AIM and send ASN’s in customer’s EDI as needed
- Perform daily count and checked next day’s freight for accuracy, update shippers in company’s system and make sure totes have been scanned
- Processed expedite orders for immediate pick-up request
- Picked/pulled orders, RF scanned totes for order accuracy
- Maintain clean & safe environment
- Assigned projects and distributed tasks to team members as per area of expertise.
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Paralegal
MCGILLIVRAY LAW OFFICE
Columbus, IN
08.2011 - 11.2013
- Answer phones and assists clients with legal concerns
- Schedule appointments and maintain calendar accurate, resulting in reassuring the presence of the Attorney at the proper court hearing locations
- Draft court documents under the supervision of the Attorney and filing with the proper court in a timely manner
- Conduct research as necessary and provided results to the Attorney for review or to direct clients in the right direction depending on their concerns
- Prioritize and work under a tight schedule to complete job duties under no supervision
- Maintain client files organized and all information confidential
- Prepare correspondences
- Interview clients to gather information to report to the Attorney
- Assist clients with completing court forms when necessary
- Translate when bilingual skills were necessary
- Maintained client files according to established protocols.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Conducted witness interviews and investigations to gather case-relevant information.
- Managed case files and documentation, ensuring accuracy and confidentiality.
- Drafted correspondence to clients and other attorneys.
- Responded to client calls and inquiries to deliver applicable information.
- Used WestLaw and LexisNexis to examine secondary sources, statutory, and case law and federal and state regulations.
- Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.
- Filed pleadings and appeals with court clerks to expedite trial proceedings.
Education
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College
Columbus, IN05-2013
Skills
- Fluent in Spanish
- Problem-solving
- WMS system
- Data management
- Microsoft Office
- Reporting
- Quality training
- Visual inspection
- Quality management systems
- Final inspection
- Inspection techniques
- External audits
- Customer satisfaction
- Quality reporting
References
Available upon request.
Timeline
Quality Technician
DHL
06.2023 - Current
Office Manager
CE SYSTEMS
03.2019 - 12.2019
Team Leader / Shipping
SUNRIGHT AMERICA
05.2017 - 04.2019
Paralegal
MCGILLIVRAY LAW OFFICE
08.2011 - 11.2013
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College