Maria G Trejo
Orange,CA
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
8
8
years of professional experience
Work History
Receptionist & Cashier
Toyota of Orange
06.2024 - Current
- Greeted visitors and maintained professional front desk environment.
- Managed incoming calls and directed them to appropriate departments.
- Assisted in scheduling appointments and maintaining calendar for staff.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Dispatcher
DeGennaro Plumbing Inc
Orange, CA
06.2018 - 06.2024
- Coordinated plumbing service requests to optimize technician assignments and reduce response times.
- Monitored daily schedules, ensuring efficient dispatch of service calls across various locations.
- Communicated with customers to confirm appointments and address inquiries regarding services offered.
- Managed inventory of tools and supplies, facilitating timely equipment availability for field technicians.
- Directed dispatching, routing, and tracking of 4 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
High School Diploma -
El Modena High School
Orange, CASkills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Appointment scheduling
File management
Languages
Spanish
Native or Bilingual
Timeline
Receptionist & Cashier
Toyota of Orange
06.2024 - Current
Dispatcher
DeGennaro Plumbing Inc
06.2018 - 06.2024
High School Diploma -
El Modena High School