Summary
Work History
Education
Skills
Languages
Timeline
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Maria Trejo Flores

Passaic,NJ

Summary

Dynamic supervisor with proven leadership at Wenesco (Wendy’s), enhancing team productivity through effective training and clear communication. Skilled in operations management and conflict resolution, I foster a collaborative environment that boosts employee motivation and customer satisfaction. Committed to achieving goals while maintaining high standards of service and safety.

Work History

Supervisor

Wenesco (Wendy’s)
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enhanced customer satisfaction through prompt inquiry responses.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Package Handler

UPS
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.

Supervisor

Burger King
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enhanced customer satisfaction through prompt inquiry responses.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

Diploma - Painting

John Adam’s High School
South Bend, IN
05.2003

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Staff discipline
  • Analytical thinking
  • Operations management
  • Relationship building
  • Public speaking
  • Verbal and written communication
  • Teamwork and collaboration
  • Multitasking Abilities
  • Multitasking
  • Excellent communication
  • Adaptability and flexibility
  • Organizational skills
  • Self motivation
  • Adaptability
  • Task prioritization
  • Teamwork
  • Team leadership

Languages

English
Native or Bilingual

Timeline

Supervisor

Wenesco (Wendy’s)

Package Handler

UPS

Supervisor

Burger King

Diploma - Painting

John Adam’s High School

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Maria Trejo Flores