Maria Tsoulis
Macedon,NY
Summary
I have always enjoyed a career in my family's restaurant business, but I am excited about pursuing my own goals and ambitions. While working in the restaurant industry, I gained skills in customer service, sales, finances, and managing of employees. My versatile background has lead me to find passion in many different areas of work. I hope to obtain a position with a reputable company where my skills can be utilized and I can grow as a professional.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Waxing Consultant
Private Practice
03.2011 - Current
- Developed a customer base through friends and family
- Customize waxing from face to body depending on customer's needs
Salon Coordinator
Tru Salon
Pittsford, New York
05.2019 - 04.2022
- Scheduled customers for various salon services, manicures and hairstyling and made suggestions for additional services.
- Answered incoming calls promptly and effectively routed them to appropriate personnel.
- Ensured efficient communication between stylists and clients regarding their specific requirements.
- Performed cash handling duties such as accepting payments, issuing receipts, and balancing cash drawers at the end of each shift.
- Maintained cleanliness of the salon area by ensuring that all equipment was properly sanitized before use.
- Organized inventory of supplies needed for daily operations of the salon.
Server
Wegmans
Fairport, New York
02.2017 - 05.2019
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Presented menus and answered questions regarding items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Restaurant Manager and Server
Countryside Family Restaurant
Clifton Springs, NY
06.2002 - 01.2018
- Address customer concerns to ensure repeat business
- Maintain an organized dining environment during peak business hours
- Prepare a fair and well-staffed schedule of employees that reflects the flow of customers
- Trained new employees to perform duties.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Oversaw account billing, invoicing and collections.
- Managed day-to-day restaurant operations, including staffing, scheduling, budgeting, food ordering and inventory control, sanitation standards compliance.
Education
ESTHETICIAN PROGRAM -
Continental School of Beauty
Rochester, New York03.2011
ASSOCIATE'S DEGREE - PSYCHOLOGY
Monroe Community College
01.2007
NYS REGENTS DIPLOMA -
Midlakes High School
Clifton Springs, New York01.2004
Skills
- Make-up Application
- Individual and strip lashes
- Microdermabrasion Facials
- Chemical Peels
- Waxing Treatments
- Self-tanning Application
- Customer service
- Retail sales
Certification
Esthetician License, New York, 01/01/11
Timeline
Salon Coordinator
Tru Salon
05.2019 - 04.2022
Server
Wegmans
02.2017 - 05.2019
Waxing Consultant
Private Practice
03.2011 - Current
Restaurant Manager and Server
Countryside Family Restaurant
06.2002 - 01.2018
ESTHETICIAN PROGRAM -
Continental School of Beauty
ASSOCIATE'S DEGREE - PSYCHOLOGY
Monroe Community College
NYS REGENTS DIPLOMA -
Midlakes High School
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