Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Daniela Turri

Queens

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Quality Air of America. Excelled in teamwork and problem-solving, boosting sales and service efficiency. Skilled in customer service and time management, achieving significant improvements in client relationships and operational workflows.

Overview

7
7
years of professional experience

Work History

Sales Associate

Ups Store
01.2024 - 11.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Streamlined packing process to ensure accurate shipment of items.

Waitress Supervisor

Portofinos Italian Restaurant
07.2022 - 01.2023
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.
  • Fostered positive and welcoming atmosphere for guests, contributing to repeat business.

Sales Agent

Spartan Mindset
02.2021 - 05.2022
  • Developed strong relationships with clients through excellent customer service.
  • Explained features and advantages of Type products or services to promote sales.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Visited diverse events across the U.S. for product promotion and sales activities.

Administrative Assistant

Quality Air of America
08.2017 - 01.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Adhered to strict privacy policies for maintaining confidentiality of sensitive information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Organized daily tasks for technicians considering geographic proximity.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Ups Store
01.2024 - 11.2024

Waitress Supervisor

Portofinos Italian Restaurant
07.2022 - 01.2023

Sales Agent

Spartan Mindset
02.2021 - 05.2022

Administrative Assistant

Quality Air of America
08.2017 - 01.2021

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Daniela Turri