Maria Uribe
Perris,USA
Summary
Compassionate and detail-oriented Patient Service Representative with over 7 years of combined experience in healthcare administration, patient relations, and care coordination. Fluent in English and Spanish with strong attention to accuracy, compassion, and confidentiality. Seeking to contribute high-quality patient services.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
Work History
Personal Leave
11.2022 - Current
- Provided family support and managed personal responsibilities while staying familiar with healthcare administrative practices.
- Now fully prepared to return to a clinical environment with renewed focus and commitment to patient care.
Care Manager / Scheduler
Providence Home Care
Corona, USA
11.2018 - 11.2022
- Managed care for all patients across Northern Orange County.
- Scheduled and assigned caregivers based on individualized patients needs.
- Reviewed insurance authorizations and verified eligibility for home care services.
- Resolved issues between caregivers, patients, and their families to ensure quality care.
- Handled high volume phone and email communication for scheduling updates and follow ups.
- Conducted intake calls while maintaining HIPPA compliance.
- Provided bilingual communication support.
- Conducted home visits to monitor client satisfaction and care efficacy.
Front and Back Desk Receptionist
Woodland Chiropractic and Wellness
Woodland, USA
06.2015 - 10.2018
- Recorded vitals, assisted with EMS and massage therapy.
- Answered and directed intake calls coordinating care with physician and front desk team.
- Provided bilingual support and guided patients through discharge and disability paperwork.
- Checked in patients, scheduled appointments, and supported follow up care while also building detailed care plans.
Education
Bachelor of Arts - Communications
University of California, Davis
Davis, CASkills
- Patient Registration and Check in
- Appointment Scheduling and Coordination
- Insurance Verification and Authorizations
- HIPPA Compliance and Data Confidentiality
- Patient Relations and Conflict Resolution
- Administrative Support and Multitasking
Timeline
Personal Leave
11.2022 - Current
Care Manager / Scheduler
Providence Home Care
11.2018 - 11.2022
Front and Back Desk Receptionist
Woodland Chiropractic and Wellness
06.2015 - 10.2018
Bachelor of Arts - Communications
University of California, Davis