Summary
Overview
Work History
Education
Skills
Timeline
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Maria Vaisagote

Sparks,NV

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Resourceful professional in manufacturing and production environments known for high productivity and efficient task completion. Possess specialized skills in machinery operation, quality assurance, and safety protocols. Excel in teamwork, problem-solving, and adaptability, ensuring smooth operations and consistent output. Committed to maintaining workplace safety and meeting production targets through effective communication and organizational skills. Dedicated and passionate educator with extensive knowledge in teaching and updating instructional methods. Committed to mentoring students to boost engagement and overall success. Outgoing, friendly, and highly attentive to detail.

Overview

18
18
years of professional experience

Work History

Production Associate

Tesla
Sparks, NV
01.2023 - Current
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Participated in regular team meetings and provided input on ways to improve existing processes.
  • Analyzed key performance indicators to identify effective strategies.
  • Maintained positive working relationship with fellow staff and management.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.

Administrative Assistant

Social Services & Teen Center
Honolulu, HI
01.2021 - 01.2023
  • Developed and maintained filing systems for confidential documents and records.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Conducted research on various topics as requested by management.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Proofread content for typo-free emails and documentation.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Facilitated communication between different departments within the organization.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Greeted visitors and provided general information about the company.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Worked with cross-functional teams to achieve goals.

Teacher

Manumalo Academy
Pago Pago, American Samoa
05.2010 - 08.2021
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Received recognition for contributions to innovative concepts in classroom instruction.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
  • Provided individualized instruction to meet the needs of all students.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Prepared and graded subject tests for students.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Maintained a safe and orderly learning environment for all students.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Assessed student performance through tests, quizzes and other assessments.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Led students through safety procedures for active shooter and fire drills.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Utilized technology such as interactive whiteboards and online resources to enhance instruction.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.

Billing Clerk

Beaumont Hospital
El Paso, TX
07.2007 - 02.2010
  • Answered customer questions to maintain high satisfaction levels.
  • Created receiving reports and updated vendor balance sheets to record accounts payable.
  • Reviewed engine assigned codes and modifiers to update and verify accuracy.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
  • Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Verified billing data with client contracts to ensure accuracy of invoicing.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Monitored customer account details for non-payments, delayed payments, and other irregularities.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
  • Processed invoice payments and recorded information in account database.
  • Developed processes to improve efficiency and accuracy of billing process.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.

Sales Associate

Macys Department Store
Fort Lauderdale, Florida
09.2006 - 10.2009
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Developed trusting relationships with customers by making personal connections.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Bagged or packaged purchases and wrapped gifts.
  • Assisted customers with product selection, sizing and styling.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers to determine wants or needs.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Associate of Arts - Elementary Education

ASCC
Pago Pago, AS
05-2009

High School Diploma -

Kaimuki HIgh School
Honolulu, HI
06-2005

Skills

  • Shipping assistance
  • Supply chain distribution
  • Quality and compliance
  • Assembly and production
  • Workflow optimization
  • Mechanical troubleshooting
  • Filing
  • Memo preparation
  • Letter preparation
  • Reception oversight
  • Bookkeeping
  • Meeting planning
  • Records retrieval
  • Check processing
  • Document control
  • Mail handling
  • Transporting files
  • Records management
  • Spreadsheet development
  • Multi-line telephone systems
  • Strong interpersonal skills
  • Patient care advocacy
  • Recordkeeping and bookkeeping
  • 10-key proficiency
  • Multitasking and prioritization
  • Training and coaching
  • Learning assessments
  • Interactive teaching and learning
  • Blackboard software
  • Growth mindset
  • Child development
  • Critical thinking
  • Curriculum development
  • Testing and grading
  • Student records management
  • Serving diverse communities
  • Conflict resolution
  • Differentiated instruction
  • Standardized testing techniques
  • Completed BTSA (beginning teacher support and assessment) program
  • Program development
  • Elementary education
  • Creative lesson plan development
  • Instructional methods
  • Parental participation
  • Learning strategies
  • Formative assessments and Standard-based grading
  • Empathy and patience
  • Subject matter expertise
  • Test proctoring
  • Excellent classroom management
  • Assessment strategies
  • Data analysis
  • Motivating students
  • Test grading
  • Parent-teacher conference coordination
  • Lesson delivery
  • Innovative lesson planning
  • Assigning and grading work
  • Group learning mechanics
  • Standardized testing
  • Data-driven instruction
  • Reporting and documentation
  • Public speaking
  • Lesson planning

Timeline

Production Associate

Tesla
01.2023 - Current

Administrative Assistant

Social Services & Teen Center
01.2021 - 01.2023

Teacher

Manumalo Academy
05.2010 - 08.2021

Billing Clerk

Beaumont Hospital
07.2007 - 02.2010

Sales Associate

Macys Department Store
09.2006 - 10.2009

Associate of Arts - Elementary Education

ASCC

High School Diploma -

Kaimuki HIgh School

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Maria Vaisagote