Maria Valdes
Tampa,FL
Summary
Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers . Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
33
33
years of professional experience
Work History
Jefe De Salon
Hotel Kolhy
Havana, Cuba
09.2013 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Jefe De Salon
Restaurant Divina Pastora
Havana, Cuba
12.1989 - 09.2013
- Greeted customers and provided assistance with product selection.
- Operated the cash register to process customer purchases accurately and efficiently.
- Maintained accurate inventory levels through regular stock checks.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Participated in weekly team meetings to discuss strategies for improving customer service levels.
- Monitored stock levels and alerted management when supplies are running low or need replenishing.
Education
High School Diploma -
Protocolo
Havana Cuba09-1987
Skills
- Staff Leadership
- Technical skills
- Quality Management
- Account Management
- Business Development
- Contract Management
Timeline
Jefe De Salon
Hotel Kolhy
09.2013 - 06.2022
Jefe De Salon
Restaurant Divina Pastora
12.1989 - 09.2013
High School Diploma -
Protocolo
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