Maria Valencia

Uniform Grader

Day to Day Operations

Hiring /Training/Terminations/Orientation

Proper cash Handling procedures

Scheduling

Inventory/Ordering

Closing Duties

Day to Day Operations

Hiring/Training/Terminations/Orientation

Proper cash management

Inventory/Ordering

Payroll reconciliation

Bi-weekly paperwork sent to corporate office

Adding and Editing Menu items in POS

Engage with Vendors

Generated Business base Declining Budget

• Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
• Resolved guests complaints while maintaining positive customer environment.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.

• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Performed cash handling activities and secured nightly bank deposits.
• Enhanced customer satisfaction by implementing effective front of house management strategies.
• Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
• Addressed guest concerns and resolved all issues to guests' satisfaction.