Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Maria Valenzuela

Park Hill,OK

Summary

Personable and capable professional with a strong background in customer service, committed to continuous growth. Known for undeniably meeting company needs with high productivity and efficient task completion. Excels at communication, leadership, and problem-solving, skilled in working under pressure and adapting to new situations to enhance guest satisfaction and operational success and performance. Capable of managing projects both independently and collaborating effectively with teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Epic Healthcare
Las Vegas, NV
08.2021 - 02.2025
  • Provided leadership and guidance, considering individual strengths and abilities, to enhance adherence to established protocols among a team of medical assistants.
  • Coordinated preparation of examination rooms to ensure readiness for the patient and the medical provider.
  • Executed day-long administrative tasks, ensuring smooth operations even during high-traffic times.
  • Accurately measured vital signs, administered both oral and injectable medications, and collected laboratory specimens per physician's order.

Hotel Operations Supervisor

My Place Hotels of America
North Las Vegas, NV
03.2019 - 07.2021
  • Utilized excellent interpersonal and problem-solving skills to continuously meet guests', front desk, housekeeping, and maintenance needs.
  • Collaborated and maintained relationships with vendors and their teams to negotiate multi-room extended stays at competitive rates, to ensure repeat business.
  • Operated night audit functions, and prepared daily and monthly financial reports.
  • Maintained and enforced safety, health, and sanitation processes to promote safety and security.

Retail Sales Associate

Steve Madden
Las Vegas, NV
07.2018 - 05.2019
  • Created a welcoming atmosphere for customers, offering help when needed.
  • Kept sales floor well-stocked and sorted with latest merchandise to drive revenue.
  • Utilized visual merchandising techniques for fresh arrivals, driving higher customer engagement.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Education

4.0 GPA - Clinical Medical Assistant And Phlebotomy

Northwest Career College
Las Vegas, NV
10-2021

Skills

  • Team Leadership and oversight
  • Strong verbal and written communication skills
  • Bilingual (English and Spanish)
  • Detail oriented
  • Adaptability
  • Client/Vendor interaction
  • Critical thinking/ Problem solving
  • Telephone Etiquette
  • Customer service
  • Patient care coordination
  • Inventory and supply management
  • HIPAA compliance
  • Revenue generation
  • EHR Systems

Languages

English
Professional
Spanish
Professional

Certification

  • CCMA
  • CPT
  • BLS Certification

References

References available upon request.

Timeline

Lead Medical Assistant

Epic Healthcare
08.2021 - 02.2025

Hotel Operations Supervisor

My Place Hotels of America
03.2019 - 07.2021

Retail Sales Associate

Steve Madden
07.2018 - 05.2019

4.0 GPA - Clinical Medical Assistant And Phlebotomy

Northwest Career College

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