Maria Vargas
Wellington,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Classroom Mom
Binks Forest Elementary School
Wellington, FL
08.2023 - Current
- Organized classroom materials, such as books, art supplies, and other resources.
- Organized classroom spaces to meet students' learning needs.
- Attended meetings
- Collected money from students for school-related projects.
Office Administrator
The Closet Master LLC
Wellington, FL
11.2016 - Current
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed invoices on a timely basis according to established procedures.
- Performed clerical duties such as photocopying, faxing and scanning documents.
Retail Sales Associate
T-Mobile
Coral Springs, FL
04.2012 - 08.2020
- Assisted customers with finding the right product for their needs.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Tracked inventory levels throughout the day and restocked items as needed.
- Processed returned merchandise according to company policies.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
Customer Service Representative
T-Mobile
Fort Lauderdale, FL
11.2008 - 03.2012
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
In-Home Nanny
Stephanie Bouras
Boca Raton, FL
06.2002 - 10.2008
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Organized age-appropriate educational activities to stimulate learning and development.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL05-2015
BBA -
Palm Beach College
Boca RatonSkills
- Conflict Resolution
- Task Prioritization
- Recordkeeping
- Remote Office Availability
- Excellent Communication
- Self-Directed
- Relationship Building
- Written Communication
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Certification
- Child Care Facility Rules and Regulations (RNRF)
- Special Needs Appropriate Practices (SNP)
- Identifying and Reporting Child Abuse and Neglect (CAAN)
Timeline
Classroom Mom
Binks Forest Elementary School
08.2023 - Current
Office Administrator
The Closet Master LLC
11.2016 - Current
Retail Sales Associate
T-Mobile
04.2012 - 08.2020
Customer Service Representative
T-Mobile
11.2008 - 03.2012
In-Home Nanny
Stephanie Bouras
06.2002 - 10.2008
Associate of Arts -
Broward College
BBA -
Palm Beach College
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