Maria Vargas
Clifton
Summary
Highly-qualified Housekeeping Supervisor offering 6 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
10
10
years of professional experience
Work History
Housekeeping Manager
Four Point By Sheraton
09.2019 - 01.2024
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of 18 housekeepers.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
Floor Manager
Villa Restaurant Group
08.2017 - 11.2022
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 25 employees to maintain smooth-running operations of shop floor.
- Performed closing procedure 5 times weekly by balancing cash drawers and reconciling credit card transactions.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
Executive Housekeeping Manager
Homewood Suite By Hilton Hotels
07.2014 - 08.2017
- Built strong relationships with key vendors, resulting in cost-effective solutions and timely delivery of supplies.
- Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
- Promoted a culture of open communication among team members, fostering collaboration and teamwork that resulted in improved overall department performance.
- Led cross-functional teams to complete large-scale projects within tight deadlines while ensuring minimal disruption to guests'' experience.
- Ensured compliance with safety regulations, maintaining a safe work environment for all employees.
- Organized seasonal deep-cleaning initiatives for thorough sanitization of all guestrooms, ensuring impeccable presentation yearround.
- Managed a team of housekeeping staff to achieve consistent high-quality service standards in guest rooms and common areas.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Education
High School Diploma -
Jaime A Collazo
370 Morovis, Puerto Rico 0068705.1983
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest Relations
- Staff Scheduling
- Supervisory skills
- Payroll understanding
- Budget Administration
- Staff evaluations
- Linens Management
- Work Inspection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Manager
Four Point By Sheraton
09.2019 - 01.2024
Floor Manager
Villa Restaurant Group
08.2017 - 11.2022
Executive Housekeeping Manager
Homewood Suite By Hilton Hotels
07.2014 - 08.2017
High School Diploma -
Jaime A Collazo
Similar Profiles
Marvin SanggualMarvin Sanggual
House Person at four point by sheratonHouse Person at four point by sheraton
Clive BrownClive Brown
Maintenance Technician at Four Point by SheratonMaintenance Technician at Four Point by Sheraton
Khristine BungubungKhristine Bungubung
Food and Beverage Server , Bartender at Four Point by SheratonFood and Beverage Server , Bartender at Four Point by Sheraton