Maria Vasquez
McCordsville,IN
Summary
Medical Transcriptionists Coordinator in crisis mental health Department fully equipped with administrative and customer service expertise.
Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Hardworking Department Of Veterans Affairs brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
11
11
years of professional experience
Work History
Medical Transcriptionists Coordinator
Department Of Veterans Affairs
08.2012 - Current
- Scanned incoming documentation.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Observed confidentiality and safeguarded all patient-related information.
- Kept department clean, organized and professional.
- Purged outdated files.
- Obtained information by contacting appropriate personnel or patients.
- Consolidated diverse medical records.
- Processed and invoiced records requests from patients, providers and third parties.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Supported administration staff with records requests to support patient care.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Tracked and processed release of information requests.
- Scanned and validated medical records for upload.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Verified, updated and entered patient information into system.
- Assisted with properly processing records requests.
- Worked with speed, efficiency and accuracy to process documentation and complete projects.
- Utilized copying equipment for medical record duplication, answered phones and filed documents.
- Completed patient paperwork and maintained accurate records.
- Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
- Worked with management to ensure paperwork was received and processed correctly.
- Recorded and filed patient data and medical records.
- Gathered and sorted client medical records and bills.
- Sent records requests and stayed in close communication with case managers regarding open issues.
- Pulled patient files and forwarded to appropriate offices for processing.
- Handled various departmental responsibilities, which included health information release and cancer registrar completion.
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Managed company schedule to coordinate calendar and arrange travel.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Education
No Degree - CPR CERTIFIES
American Health Care Academy
5215 N O'Connor Blvd #1100, Irving, TX 7503908.2023
Bachelor of Accountancy - Accounting And Business Management
University of Florida
Gainesville, FL06.2019
High School Diploma -
Penn Foster Career School
Scranton, PA06.1999
Skills
- Healthcare operations
- Claims processing
- Patient relations/ Medical Transcription
- Insurance practices
- Organizational standards
- Recording histories
- Appointment confirmation
- 10 lines operator duties
- Medical billing
- Medical filing
- Patient interviewing skills
- Basic math/ Accounting Payable
- Friendly, positive attitude
- Computer skills
Languages
English
Full Professional
Spanish
Full Professional
WOMEN INPOWERMENT
- “You may not control all the events that happen to you, but you can decide not to be reduced by them.” – ...
- “Feminism isn't about making women strong. ...
- “My mission in life is not merely to survive,
- but to thrive; and to do so with some passion, some compassion, some humor, and some style”
Timeline
Medical Transcriptionists Coordinator
Department Of Veterans Affairs
08.2012 - Current
No Degree - CPR CERTIFIES
American Health Care Academy
Bachelor of Accountancy - Accounting And Business Management
University of Florida
High School Diploma -
Penn Foster Career School