Maria Vasquez
The Bronx,NY
Summary
Dynamic Educational Assistant with proven expertise in classroom management and individualized instruction, honed at Learning Through Play. Excelled in creating supportive learning environments, achieving significant improvements in student engagement. Skilled in progress reporting and motivational techniques, blending hard and soft skills to foster educational excellence. Demonstrated ability to enhance student learning outcomes and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Educational Assistant
Learning Through Play
Bronx
08.2023 - Current
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Provided support to help students with special needs learn and grow.
- Maintained safety and security by overseeing students in recess environments.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Reported on student progress, behavior, and social skills to parents.
Medical Assistant Student
Boston Road Medical Center
Bronx
02.2023 - 05.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Customer Service Representative
Amazon
Bronx
05.2020 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Certificate - Medical Assisting
New Age Training, Inc.
New York, NY05.2023
Associate Of Arts And Sciences - Criminology
Purdue University
West Lafayette, IN02.2022
Skills
- Area of study instruction
- Progress Reporting
- Group and individual instruction
- Family Communication
- Classroom Management
- Positive Reinforcement
- Individualized Instruction
- Motivational Techniques
- Elementary Education
- Teacher Support
- Early Childhood Education
Certification
Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Educational Assistant
Learning Through Play
08.2023 - Current
Medical Assistant Student
Boston Road Medical Center
02.2023 - 05.2023
Customer Service Representative
Amazon
05.2020 - 01.2021
Certificate - Medical Assisting
New Age Training, Inc.
Associate Of Arts And Sciences - Criminology
Purdue University