Maria Vasquez-Vargas
Santa Cruz,CA
Overview
5
5
years of professional experience
Work History
Restaurant Waiter/Table Busser
La Katrina Kitchen
Santa Cruz, California
01.2024 - 12.2024
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
Babysitter
Santa Cruz, CA
03.2020 - 05.2022
- Worked collaboratively with parents to ensure their expectations were met regarding childcare needs
- Performed cleaning and housework tasks to keep living space organized and sanitary
- Managed time effectively while caring for up to three children simultaneously
- Responded promptly to emergencies while remaining calm in stressful situations
- Assisted with homework or other educational activities when requested by parents or guardians
- Adapted quickly to changing environments while maintaining high standards of quality caregiving services
- Maintained a clean and organized living space for the safety of the children
- Developed creative activities to engage children in learning and playtime
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories
- Managed bedtime routines including baths, story time, and getting dressed for sleep
- Exhibited patience and understanding when dealing with difficult situations involving children
- Assisted children with homework and school-related projects and assignments
- Maintained cleanliness of the home by doing light housekeeping duties such as laundry, dishes, vacuuming
- Assisted in teaching basic life skills like tying shoes or brushing teeth
- Supervised and assisted with homework
- Regulated children's rest periods and nap schedules
- Listened attentively to the concerns of parents and guardians about their child's wellbeing
- Responded to emergency situations and notified parents regarding accidents and child safety
- Administered basic first aid treatment when necessary in case of minor injuries or illnesses
- Ensured the well-being of each child by closely monitoring them at all times
- Scheduled nap times and put children to bed at reasonable times
- Washed dirty dishes, laundry, and sheets after use
- Developed trusting relationships with parents and adhered to adult instructions regarding child supervision
Sales Associate
Journeys
Capitola, CA
04.2021 - 07.2021
- Developed expertise in merchandise management, including stocking shelves and ensuring accurate inventory counts
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
- Maintained cleanliness of store floor, organized displays and assisted with store merchandising initiatives
- Arranged and display merchandise to promote sales
- Adaptability to learn new processes quickly when changes were made in the workplace
- Efficiently handled customer issues by listening attentively, responding promptly and following up as needed
- Skilled at upselling products to customers by making appropriate recommendations based on their needs
- Implemented promotional displays to increase customer appeal
- Exchanged merchandise for customers and accepted returns
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Answered questions regarding store and merchandise
- Operated assigned cash register to process sales transactions
- Exhibited knowledge of store policies related to returns and exchanges, discounts and promotions
- Cleaned shelves, counters, and tables
- Displayed ability to multitask efficiently while working in a fast-paced environment
- Bagged and packaged purchases and wrapped gifts
- Described merchandise and explained use, operation, and care of merchandise to customers
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Collaborated effectively with coworkers to achieve common goals within deadlines
- Sold merchandise, completed contracts, and arranged for delivery
- Gained experience in customer service, providing assistance to customers with product inquiries and purchases
- Cleaned and disinfected store to preserve health of staff and customers
- Helped customers try on and fit merchandise
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Focused on learning new skills and staying updated with industry changes
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Education
High school diploma -
Santa Cruz High S Hool
Santa Cruz, CA05-2022
Skills
- Tactical Communications
- Following Directions
- Maintaining Safe Environment
- Time Management
- Customer service
- POS system operation
- Problem solving
- Attention to detail
- Cleanliness
- Effective communication
- Complaint resolution
- Problem-solving
- Flexible with work hours
- Collaborative
Languages
- Fluent in Spanish
- Fluent in English
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Waiter/Table Busser
La Katrina Kitchen
01.2024 - 12.2024
Sales Associate
Journeys
04.2021 - 07.2021
Babysitter
03.2020 - 05.2022
High school diploma -
Santa Cruz High S Hool
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