Maria Vaughn-Rodriguez
Sierra Vista,AZ
Summary
Dynamic leader with proven expertise in staff management and development, honed at The Academy Before and After School. Excels in organizational skills and patient care coordination, significantly enhancing team efficiency and client satisfaction. Demonstrated ability in complex problem-solving and policy implementation, ensuring compliance and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Administrator
The Academy Before and After School
07.2024 - Current
- Recruit, hire and train before and aftercare staff members.
- Facilitated seamless transitions during staff changes or reorganization efforts by effectively managing knowledge transfer processes between team members.
- Scheduled all onsite staff and volunteers members to cover all necessary duties during business hours.
- Develop and implement engaging activities that align with the interests and needs of the students.
- Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
- Oversaw the procurement of essential supplies, maintaining a regular biweekly inventory of supplies for students and activities.
- Served as point of contact for parents and staff members to properly coordinate childcare during the regularly school year and scheduled breaks.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Accurately documented all onsite issues using the Procare system.
- Maintained a safe working environment by enforcing strict compliance with program and safety regulations and guidelines.
Private Nanny
Self-employed
01.2023 - 04.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Implemented daily routines for optimal child development and created a structured environment.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
Chiropractic Assistant
Ornelas Chiropractic LLC
09.2022 - 01.2023
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
- Increased patient retention through exceptional customer service and follow-up communications.
- Input patient data into computer system using Chiro and checked information for accuracy.
Receptionist
Pima Heart and Vascular
05.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Business Owner
Pretty Pics LLC
11.2021 - 05.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
ESS Bilingual Secretary III
Crane School District
04.2021 - 12.2021
- Coordinated schedules and managed appointments for school psychologists, prioritizing tasks based on urgency and importance.
- Facilitated efficient meetings by providing real-time interpretation services between English and Spanish speakers during IEP and MET meetings.
- Enhanced the IEP process by streamlining communication between teachers, administrators, and parents.
- Determined student's initial eligibility for special education in collaboration with student, parents and general staff.
- Ensured compliance with all relevant regulations related to IEP reporting standards and requirements.
- Provided expert guidance on regulatory compliance matters, ensuring adherence to state and federal standards and best practices for teachers.
Paraprofessional
Somerton School District
10.2020 - 04.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
Receptionist
Michelle's Auto Sales LLC
06.2020 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Kofa High School
Yuma, AZ07.2020
Emergency Medical Technician Certificate - Emergency Medicine
Cochise Community College
Sierra Vista, AZ05.2024
Skills
- Customer Support
- Server Administration
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Medical Terminology
- Patient Care Coordination
- Team Leadership
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Policy Implementation
Certification
- CMA - Certified Medical Assistant
- EMT - Certified Emergency Medical Technician
- First Aid and CPR Training - May 2026
Languages
Spanish
Native or Bilingual
Timeline
Site Administrator
The Academy Before and After School
07.2024 - Current
Private Nanny
Self-employed
01.2023 - 04.2024
Chiropractic Assistant
Ornelas Chiropractic LLC
09.2022 - 01.2023
Receptionist
Pima Heart and Vascular
05.2022 - 09.2022
Business Owner
Pretty Pics LLC
11.2021 - 05.2022
ESS Bilingual Secretary III
Crane School District
04.2021 - 12.2021
Paraprofessional
Somerton School District
10.2020 - 04.2021
Receptionist
Michelle's Auto Sales LLC
06.2020 - 10.2020
High School Diploma -
Kofa High School
Emergency Medical Technician Certificate - Emergency Medicine
Cochise Community College
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