Hi, I’m
Maria Vazquez
Phoenix,Az
It is never too late to be what you might have been.
George Eliot
Summary
Compassionate Environmental Service Coordinator known for high productivity and efficient task completion. Possesses specialized skills in adaptive communication techniques, personalized care planning, and proactive problem-solving. Excel in empathy, active listening, and resilience to enhance the quality of life for individuals seeking assistance with daily living activities.
Overview
2
years of professional experience
Work History
Friendship Village TempeTempe, Az
Environmental Services for Independent Living
02.2023 - Current
Job overview
- Answer phone calls in a timely manner
- Determine their needs and direct them to the right person, office, unit, or make a work order
- Follow up with the resident to see if their work order met expectations or was done
- Greeting residents, co-workers, visitors, and vendors
- Filing, sorting, and organizing ES paperwork
- Assist with and complete invoice coding
- Keep organized files of correspondence, invoices, work orders, vendor information as well as resident units and equipment information
- Cover shifts as needed (when I was a PRN)
Friendship Village TempeTempe, Az
PRN Receptionist for Independent Living
01.2023 - 05.2023
Job overview
- Greet residents, employees, guests, and vendors warmly, by name and with a smile
- Treat everybody with respect
- Listen and respond in a timely manner
- Make residents, employees, and guests feel important
- Embrace and value our differences
- Ask, 'Is there anything else I can do for you?'
- Pay attention to details
- Hold ourselves and one another accountable
- Cover shifts as needed
DoubleTree By Hilton Hotel Phoenix TempeTempe, Az
Front Desk Agent
06.2022 - 01.2023
Job overview
- Welcome and check-in guests upon arrival, assign rooms; check-out guests and collect form of payment
- Manage online and phone reservations; provide information about the hotel, available rooms, rates and amenities
- Respond to clients' complaints and requests in a timely and professional manner
- Manage mail from guest and company
- Stay updated with latest technology
- Manage a bank worth $300 cash
- Be in contact with Housekeeping, Sales, Accounting, Engineering, Banquets, Food and Beverage if anything goes wrong
Education
ASU Prep South Phoenix High School, Phoenix, Az
High School Degree
05.2020
University Overview
- Teacher assistant- Helped in the front office by answering phone calls, helping parents check-in or check-out their kids, organizing the teacher's launch, handing teachers their work as requested, and tutor others when needed
- Leader of Yearbook- Teaching my peers how to use the website, approving images that they provide, assigning them what pages they should do, always checking up on them, helping them if needed, and setting deadlines.
- Student council- Provided ideas for events, helped organize the events, attended most of the events and helped, and talked to teachers/ board members for better changes
- Volleyball- Consistently cheering my team on no matter if we are winning or losing and always on time
Skills
- Leadership potential
- Problem-solving
- Critical thinking
- Effective Team Collaboration
- Ability to adapt to various situations
- Communication
- File Organization
- Effective Call Handling
- Mail Routing
- Mail handling
- Document Management
- Reception Management
- Project Coordination
- Scheduling appointments
Languages
English
Professional
Spanish
Professional
Affiliations
- Fundraising
- Student Council
- Leader of Year Book
- Teacher Assistant
- Finance
- Receptionist
- Management
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offTeam Building / Company RetreatsPaid sick leave401k matchTimeline
Environmental Services for Independent Living
Friendship Village Tempe
02.2023 - Current
PRN Receptionist for Independent Living
Friendship Village Tempe
01.2023 - 05.2023
Front Desk Agent
DoubleTree By Hilton Hotel Phoenix Tempe
06.2022 - 01.2023
ASU Prep South Phoenix High School
High School Degree
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