Maria Vazquez
Astoria,NY
Summary
Dynamic professional with extensive experience at Fast Track Logistics, excelling in safety compliance and route optimization. Proven ability to lead teams and resolve conflicts effectively, ensuring operational efficiency. Recognized for exceptional customer service and mechanical troubleshooting skills, consistently enhancing delivery performance and team productivity.
Overview
9
9
years of professional experience
Work History
Carrier
Fast Track Logistics
Astoria, NY
10.2023 - 02.2025
- Ensured compliance with safety regulations through regular inspections of trucks and trailers.
- Utilized GPS navigation systems to optimize route planning for delivery trips.
- Coordinated with dispatchers to monitor traffic conditions and adjust routes accordingly.
- Adhered to company regulations for safe driving practices on highways and local roads.
- Reported mechanical issues or accidents to management without delay.
- Delivered packages and mail requiring signatures by exiting delivery vehicle.
- Cleaned and inspected vehicle after completing daily deliveries.
Shift Supervisor
McDonald's Restaurant
Astoria, NY
10.2021 - 07.2023
- Executed cash handling tasks, including counting funds, balancing registers, and preparing bank deposits.
- Responded to customer inquiries and complaints with professionalism and urgency.
- Enforced company policies while fostering an open-door environment for staff concerns.
- Assigned tasks to team members according to individual strengths and skills.
- Developed work schedules in compliance with labor laws and budgetary limits.
- Addressed shift-related issues proactively to maintain operational efficiency.
- Ensured compliance with safety and sanitation regulations throughout the shift.
- Conducted weekly inventory assessments of supplies, equipment, and food items.
Shift Manager
McDonald's
Woodside, NY
10.2015 - 03.2020
- Maintained cleanliness and organization of work area to ensure operational efficiency.
- Responded swiftly to emergency situations, minimizing potential risks.
- Resolved conflicts between staff and customers professionally, enhancing workplace harmony.
- Ensured compliance with health and safety regulations across all operations.
- Managed staff shift scheduling to maintain consistent coverage and service quality.
- Analyzed sales data to identify trends, driving targeted improvements.
Education
High School Diploma -
Academy of American Studies
Queens, NY06-2015
Skills
- Safety compliance and vehicle inspection
- Route optimization and GPS navigation
- Mechanical troubleshooting and driving skills
- Customer service and communication
- Team leadership and teamwork
- Conflict resolution and professionalism
- Time management and self-motivation
- Package handling and vehicle loading
- Weather tolerance and street orientation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Carrier
Fast Track Logistics
10.2023 - 02.2025
Shift Supervisor
McDonald's Restaurant
10.2021 - 07.2023
Shift Manager
McDonald's
10.2015 - 03.2020
High School Diploma -
Academy of American Studies
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