MARIA VEGA
Vacaville,CA
Summary
To obtain a challenging career in a company where acquired skills and experience will be utilized for mutual benefit. Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
NorthBay Medical Center
Fairfield, CA
08.2019 - 01.2021
- Lead representative responsible for communication with patients regarding complaints, treatment planning, and insurance coordination
- Created new confirmation protocol for patient appointments creating less No-Shows and established new protocol for updating patient information which created less paper waste
- Handle accounts billable, prior authorizations, and troubleshoot technical issues for coworkers and clients.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Used Revenue Cycle to schedule appointments.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Saved $100 by implementing cost-saving initiatives that addressed long-standing problems
Medical Assistant
Murray Woolf, M.D
Fairfield, CA
12.2012 - 09.2019
- Knowledgeable in operation of front desk, appointment scheduling, and patient check-in
- Professionally greeted patients and took accurate vital signs to aid doctor in examination
- Administered medications, injections, and assisted in minor surgeries
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used Epic to schedule appointments for doctor visits and procedures.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office bookkeeping with insurance billing and patient payments.
Receptionist
Galvan Dental Corporation
Fairfield, CA
10.2005 - 09.2009
- Provided excellent customer service and professionally counseled clients
- Motivated staff to perform their best and reach their goals by offering incentive programs
- Showed extreme patience when answering questions and helping patients
- Assisted manager with billing and coding at times when busy
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Implemented Dentrix for digitizing and organizing over 100 medical records
Education
Certification - Medical Billing And Coding Specialist
U.S. Career Institute
Fort Collins, CO07.2022
Associate of Applied Science - Medical Assisting
Heald College
Roseville, CA07.2011
Certification - Pharmacy Technology
Boston Reed College
Napa, CA05.2005
High School Diploma -
Fairfield High School
Fairfield, CA06.1997
Skills
- Medical Terminology, US Health
- Data Entry/Electronic Medical Record
- Knowledge of CPT Coding
- Patient Information Confidentiality
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- HIPAA Regulations / Polices and Procedures
- Knowledge with Medicare billing
- Accounts Receivable / Invoicing Prowess
- Knowledge in Commercial Insurance
- Monitoring Accounts
- Taking Phone Calls with Multiple Lines
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Patient Service Representative
NorthBay Medical Center
08.2019 - 01.2021
Medical Assistant
Murray Woolf, M.D
12.2012 - 09.2019
Receptionist
Galvan Dental Corporation
10.2005 - 09.2009
Certification - Medical Billing And Coding Specialist
U.S. Career Institute
Associate of Applied Science - Medical Assisting
Heald College
Certification - Pharmacy Technology
Boston Reed College
High School Diploma -
Fairfield High School
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