Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Maria Velasquez

Rochester,MI

Summary

Dynamic professional with a proven track record at WinSouth CU, excelling in customer service and cash handling. Skilled in forklift operation and safety compliance, I thrive in fast-paced environments, consistently achieving accuracy and efficiency. A dedicated team player, I build strong client relationships while ensuring operational excellence. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience

Work History

Food Service Worker

Chartwells Compass Group
Rochester Hills, MI
09.2023 - Current
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained safe food handling practices to prevent germ spread.
  • Refilled condiments, napkins and server workstations.
  • Properly stored all leftover food items after each shift.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.

Bank Teller

WinSouth CU
Fort Payne, AL
09.2022 - 05.2023
  • Reported daily averages and shortages to operations department.
  • Delivered exceptional service to customers in person or over telephone.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Built and maintained client relationships through quality, personalized interactions.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Entered transactions into computer and issued customer receipts.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Provided assistance to other tellers during peak business hours as needed.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Received and counted daily inventories of cash, drafts and checks.
  • Performed special services for customers, ordering bank cards and checks.
  • Developed strong relationships with customers to ensure repeat business.
  • Assisted customers with basic technical issues related to digital banking platforms.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Performed cash handling duties including counting currency, coins and checks.

Forklift Operator

The Children's Place
Fort Payne, AL
04.2016 - 08.2022
  • Tied and secured loads to prevent shifting or damage to items.
  • Maintained current forklift training and certification as required by company policies.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Reported safety and quality issues to management.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Loaded pallets onto trailers for shipment.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Packaged, labeled and tagged goods before transfer.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Ensured safety procedures were followed when operating forklifts.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Inspected lifts before use to prevent damage to goods.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.

Education

High School Diploma -

Fort Payne High School
Fort Payne, AL
05-2011

Skills

  • Communication skills
  • Forklift operation
  • Safety compliance
  • Customer service
  • Manufacturing and warehouse procedures
  • Team player

Accomplishments

  • Mu alpha theata

Languages

Spanish
Limited

Timeline

Food Service Worker

Chartwells Compass Group
09.2023 - Current

Bank Teller

WinSouth CU
09.2022 - 05.2023

Forklift Operator

The Children's Place
04.2016 - 08.2022

High School Diploma -

Fort Payne High School

Similar Profiles

CREATE PROFILE
Maria Velasquez