Maria Velazquez
Dalton,GA
Summary
Dynamic Shipping Clerk with a proven track record at NPC South, excelling in shipping and receiving while enhancing customer satisfaction through meticulous attention to detail. Skilled in inventory management and effective communication, I implemented quality control measures that significantly reduced shipping errors, ensuring timely and accurate order fulfillment.
Overview
2026
2026
years of professional experience
Work History
Shipping Clerk
NPC South
Dalton, GA
07.2019 - Current
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Implemented innovative packaging solutions, minimizing product damage during transit.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
- Ensured compliance with relevant regulations, including proper documentation for international shipments.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Assistant Supervisor
Sampco of Texas
Cedar Hill, TX
05.2010 - 2013
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Supervise and train new employees to operate sample cutting machines
- Mantain production schedules while ensuring product quality, efficiency, and safety standards.
- Inspect finished products to ensure compliance with specifications.
- Perform additional duties as assigned by management
Production Line Leader
Floor Productions
Dalton, GA
2016 - 2019
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
- Set up machining, performed required maintenance and made adjustments to machines.
- Inspected products on specific cycle depending on complexity level or design for production.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
Southeast High-school
Dalton, GA05.2016
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Heavy lifting
- Teamwork and cooperation
- Package handling
- Effective communication
- Warehousing operations
- Punctual and reliable
- Warehouse safety
- Inventory management
- Labeling accuracy
- Relationship building
- Material handling equipment
- Stock rotation
- Shipment tracking
- Merchandise staging
- Interpersonal skills
- Safety procedures
- Inspection and quality control
- Warehouse software systems
- Shipping documentation
- Training and mentoring
- Issue resolution
- Safety and compliance
- Customer service
- Goal oriented
- Inventory oversight
- Written translation
- Fluent bilingualism
- FLUENT IN LANGUAGE
Languages
Spanish
Native or Bilingual
Timeline
Shipping Clerk
NPC South
07.2019 - Current
Assistant Supervisor
Sampco of Texas
05.2010 - 2013
Production Line Leader
Floor Productions
2016 - 2019
Southeast High-school