MARIA BARRON
Warby Parker
Arlington
4
years of professional experience
Customer-focused professional with experience in high-volume service environments, including retail and healthcare. Skilled in resolving customer concerns, managing multiple tasks efficiently, and delivering fast, accurate support. Bilingual in English and Spanish with a proven ability to communicate clearly and maintain customer satisfaction in fast-paced settings.
Work History
Sales Advisor
5 Months- Identified customer needs and recommended appropriate products, contributing to consistent achievement of sales goals
- Verified vision insurance benefits
- Delivered high-quality customer service by resolving inquiries, addressing concerns, and ensuring a smooth purchasing experience
- Assisted high volume of customers daily, balancing multiple interactions while ensuring accuracy and efficiency
- Identified customer needs and recommended products, consistently achieving sales goals
- De-escalated customer concerns professionally, ensuring positive outcomes and satisfaction
- De-escalated customer concerns professionally, resulting in positive outcomes and enhanced customer satisfaction
- Maintained up-to-date knowledge of products, policies, and promotions to provide accurate information
Front Desk Receptionist
3 Years 3 Months- Greeted patients and visitors, ensuring positive first impressions and a welcoming environment.
- Managed high volume of incoming calls (50+ calls per day), efficiently routing inquiries and resolving patient concerns
- Assisted patients during check-in/check-out, ensuring a smooth and professional experience
- Verified insurance and processed prescription requests accurately, ensuring seamless patient service
- Resolved issues and answered questions promptly, improving patient satisfaction and workflow efficiency
- Maintained organized medical records and handled sensitive information in compliance with privacy standards
Event Bartender
3 Years 2 Months- Delivered fast-paced customer service in high-volume events to enhance guest experience
- Coordinated multiple orders simultaneously, ensuring accuracy and speed in service delivery
- Addressed customer concerns promptly and professionally in high-pressure situations to maintain satisfaction
- Maintained strong product knowledge and delivered consistent service quality
Education
High school
Skills
Bilingual (Spanish/English)
Customer Support & Issue Resolution
High-volume call management
Multitasking
Conflict Resolution & De-escalation
Data Entry & Accuracy
POS & Administrative Systems
Scheduling & Coordination
Insurance verification and FMLA
Timeline
Sales Advisor
Warby Parker
10.2025 - 03.2026Read More
Front Desk Receptionist
Family Healthcare Associates
06.2022 - 09.2025Read More
Event Bartender
Firehouse Gastropark
11.2021 - 01.2025Read More
Summit High School
High school
Read More