Maria Venegas
Monterey Park,CA
Summary
Friendly Room Service Attendant ready for a new position where exceptional customer service skills and abilities will be greatly appreciated and valued. Adept at maintaining supplies, collecting dirty dishes, delivering meals and beverages and restocking minibars. Performing general housekeeping duties as assigned by housekeeping manager. Demonstrated interacting with customers from diverse backgrounds and cultures.
Overview
18
18
years of professional experience
Work History
Housekeeping
Kensington Senior Living
Sierra Madre, CA
06.2022 - 05.2023
- Emptied trash receptacles throughout the property.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Communicated with customers about requests for additional supplies or cleaning services.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Scrubbed kitchen appliances, countertops and fixtures.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Dental Assistant
San Gabriel Family Dentistry
San Gabriel, CA
08.2005 - 06.2022
- Explained dental services and payment plans to help patients make informed decisions.
- Took medical and dental history and recorded vital signs of patients.
- Conducted routine maintenance of equipment used in dentistry operations.
- Laid out dental instruments and equipment before procedures.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Exposed dental diagnostic x-rays.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Updated patient records with new data and treatment information.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Kept track of treatment information in patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Maintained a neat, clean and organized environment throughout the office.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Gathered and documented patient medical and dental histories and vital signs.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Education
Dental Assistant - Dental
Bryman College
Alhambra, CA06-2004
High School Diploma -
John Glenn High School
Norwalk, CA06-1986
Skills
- Cleaning and Sanitation
- Vacuuming and Sweeping
- Window Cleaning
- Cleaning Practices
- Mopping and Buffing Floors
- Customer Service-Focused
- Supply Inventory Management
Languages
English
Professional
Spanish
Professional
Timeline
Housekeeping
Kensington Senior Living
06.2022 - 05.2023
Dental Assistant
San Gabriel Family Dentistry
08.2005 - 06.2022
Dental Assistant - Dental
Bryman College
High School Diploma -
John Glenn High School
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