Compassionate registered nurse with background in both acute and outpatient perioperative setting, and unit leadership. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Improved patient satisfaction through attentive service and advocacy. Known for strong leadership skills and patient-focused care. Experience includes managing nursing staff, coordinating with medical professionals, and ensuring high standards of healthcare services. Strengths lie in interdisciplinary collaboration, team building, quality improvement, operational efficiency, and policy implementation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nurse Manager
UNC Medical Center
, USA
03.2023 - 11.2024
Supervise team of 55 FTEs including nurses and nursing assistants to deliver exceptional and safe patient care in the perioperative setting
Promoted a positive work environment through effective communication with staff members.
Collaborate with multidisciplinary team to ensure safe patient care, efficient patient flow, while working towards shared goals
Successfully recruit, onboard, and retain a diverse team of nurses and nursing assistants with the appropriate skill mix to meet patient and family needs
Cultivate strong working relationships with members of the team through effective and professional communication, and teamwork
Facilitated communication between physicians, nurses, support services personnel.
Ensure the unit remains survey ready by remaining compliant with hospital policies and meeting regulatory and professional practice standards
Make fiscally responsible decisions regarding unit resources to adhere to budgetary constraints
Support professional development and enhancement of clinical and leadership skills among staff
Collaborate and plan with nurse educators to meet educational needs of unit staff
Lead and participate in quality and performance improvement initiatives that focus on identified patient safety and quality care
Contributed to the planning and successful opening of NC Surgical Hospital
Work alongside staff to provide care to patients in Preoperative and Postoperative setting as unit charge RN
Serve as an advocate for staff and patients in all operational aspects
Ensure adequate and appropriate staffing for 24/7 operations of Preop and PACU
Asst. Nurse Manager Preop/PACU
Duke Ambulatory Surgery Center Arringdon
03.2020 - 03.2023
Collaborated and provided input regarding formation of new freestanding surgery centers within Duke University Health System (DUHS) from the ground up
Established policies/procedures, clinical workflows and start up supplies/materials for operation of preoperative and postoperative units
Participated in initial surgery center accreditation through AAAHC
Ensure unit compliance with surgery center and health system policies & procedure, and regulatory standards
Participating member of the surgery center’s Medical Executive Committee
Collaborate with staff, OR Manager, Clinical Operations Director, and Associate Chief Nursing Officer to build a culture of safety, excellent care, and teamwork and to recruit/retain staff
Interview, hire and supervise 30+ Preoperative/Postoperative clinical staff
Approve timecards, monitor employee attendance and availability for work
Create unit schedule and daily unit staffing assignments
Conduct staff evaluations and performance of coaching conversations
Developed surgery center specific unit orientation and skills competencies for oncoming Preoperative/Postoperative staff
Encourage and support staff participation in continuing education, committees, clinical ladder advancement
Monitor monthly Press Ganey patient feedback and look for quality improvement opportunities to enhance patient and staff satisfaction
Collaborated with interdisciplinary team to establish same day outpatient Total Joint Arthroplasty program, workflow, joint coordinator, patient education class, nursing order sets and patient education materials
Utilize critical thinking skills to proactively anticipate the needs of surgery center staff, patients and unit, and actively seek out resources to create solutions
Lead surgery center all staff meetings, and daily huddles
Collaborated with providers to obtain and maintain Code Carts, Malignant Hyperthermia Cart and Local Anesthetic Systemic Toxicity (LAST) treatment kits
Lead unit as Charge RN when needed, maintain clinical nursing skills and life support certifications
Collaboration with surgery center pharmacy technician, anesthesia team and surgeons to create medication inventory and implementation of Omnicell medication cabinets
Implemented DUHS Covid-19 protocols within surgery center and medical office building
Clinical Nurse II
Duke Eye Center
11.2017 - 03.2020
Company Overview: Perianesthesia - Clinical Nurse II
Provided care for adult and pediatric patients in both the preoperative and postoperative setting including both Phase I and Phase II
Functioned as a preceptor and resource to new staff who are orienting to the unit
Charge nurse for assignment of staff based on the acuity of patients
Lead member of unit scheduling committee responsible for completing unit schedule for 25 FTEs
Collaborated with unit clinical team lead and manager to transition to different evening staffing model to remove on-call requirement for staff
Educated patients and families on surgical process for preop, intraop, and postop
Collaborated with medical team to discharge patients and ensure movement and efficiency of postoperative unit
Assisted patients with pain management postoperatively and teach non-pharmacological techniques to maintain comfort at home
Advocated for patients and families by following up on concerns and questions related to surgery and by utilizing appropriate resources to meet their needs
Analyzed vital signs, blood glucose, heart rhythms prior to surgery for any abnormalities and after surgery to note any changes
Collaborated with anesthesia team members and OR scheduler to complete preoperative phone calls to decrease day of surgery cancellations and anticipate the needs of patients
Perianesthesia - Clinical Nurse II
Clinical Nurse II
Duke Regional Hospital
07.2016 - 11.2017
Company Overview: Cardiac Stepdown Unit - Clinical Nurse II
Performed care for patients post cardiac catheterization and coronary artery bypass graft
Monitored heart rhythm and rate and titrated drips according to patient needs
Assisted in bedside femoral artery sheath pulls post cardiac catheterization
Value collaboration with an interdisciplinary team to utilize resources and address patient and family needs
Used critical thinking skills to assess patients and intervene proactively to prevent emergencies
Responded quickly and appropriately in emergent situations to help stabilize patients
Provided education to patients throughout hospital stay and upon discharge to minimize hospital readmissions
Completed Nurse Residency program within one year of hire, and promoted to CNII after completion of residency project titled 'Chest Physiotherapy in Postoperative Coronary Artery Bypass Patients'
Cardiac Stepdown Unit - Clinical Nurse II
Education
Master of Science - Nursing, Concentration in Administration & Leadership