Maria Villalobos
Pasadena
Summary
Versatile and results-driven professional with experience and a strong background in inventory management and customer service. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective merchandise display and safety awareness. Proven track record in improving store appearance and optimizing stock levels, showcasing dependable and critical thinking skills.
Overview
7
7
years of professional experience
Work History
Overnight Stocker
Walmart
10.2021 - 09.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Assistant Manager
7-11
02.2019 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Floor Associate
Burlington
10.2017 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Food Service Worker
Laredo Taco Company
09.2018 - 02.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Pasadena High School
Pasadena, TX06.2015
Skills
- Pallet jack operation
- Efficient movement
- Safety awareness
- Stocking shelves
- Deadline adherence
- Merchandise display
- Inventory auditing
- Cross-training
- Cashier support
- Customer service
- Attention to detail
- Dependable and reliable
- Critical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Overnight Stocker
Walmart
10.2021 - 09.2024
Assistant Manager
7-11
02.2019 - 09.2021
Food Service Worker
Laredo Taco Company
09.2018 - 02.2019
Sales Floor Associate
Burlington
10.2017 - 01.2021
Pasadena High School
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