Summary
Overview
Work History
Education
Skills
Timeline
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MARIA VILLALOBOS

Litchfield Park,AZ

Summary

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Overview

19
19
years of professional experience

Work History

Property Manager

Chamberlin & Associates LLC
06.2024 - 10.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.

Leasing Consultant

Chamberlin & Associates LLC
12.2023 - 06.2024
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Front Office Medical Assistant

Estrella Ear, Nose & Throat
01.2019 - 10.2023
  • Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
  • Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
  • Assisted in training new front office staff members, ensuring consistent quality of service delivery across the team.
  • Posted payments and charges to patient accounts and participated in billing processes.

Site Supervisor

IMS Primary Care
05.2005 - 12.2014
  • -Supervise daily activities of clinical team consisting of 10 Physicians and 28 staff members
  • -Address patient complaints and concerns
  • -Strategically plan methods to achieve operational goals and targets
  • -Oversee inventory and office supply purchases
  • -Interpret and communicate new or revised policies to staff
  • -Routinely collaborate with other Site Supervisors to address problems and improve services
  • -Encourage creative thinking, problem solving and empowerment as part of the facility management group to improve morale and teamwork
  • -Achieve high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment
  • -Train and coach new employees
  • -Lead and provide translation from physician to patient communications

Education

High School Diploma -

Camelback High School
Phoenix, AZ
05-1993

Skills

  • Bilingual (English/ Spanish)
  • Presentation
  • Planning & Development
  • Effective Staff Coaching
  • Accomplished Leader Techniques
  • Promoting of Positive Behavior

Timeline

Property Manager

Chamberlin & Associates LLC
06.2024 - 10.2024

Leasing Consultant

Chamberlin & Associates LLC
12.2023 - 06.2024

Front Office Medical Assistant

Estrella Ear, Nose & Throat
01.2019 - 10.2023

Site Supervisor

IMS Primary Care
05.2005 - 12.2014

High School Diploma -

Camelback High School

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