Maria Villalva
Terrytown,LA
Overview
5
5
years of professional experience
Work History
Personal Injury Paralegal
Burgos and Associates
New Orleans, LA
07.2024 - Current
- Maintained accurate client records by efficiently managing case files and communications.
- Streamlined personal injury claims through thorough client information collection.
- Tracked case progress with legal management software to ensure timely deadlines.
- Provided prompt responses to client inquiries regarding case updates and statuses.
- Facilitated communication between clients, medical professionals, and insurers for efficient claims processing.
- Scheduled client appointments and discussed case progression to improve service delivery.
Middle School English Teacher
Jefferson Parish Public Schools
Gretna, LA
10.2023 - 05.2024
- Enhanced student engagement by integrating cross-curricular activities with educators.
- Customized instructional materials to meet diverse learning needs of students.
- Elevated student writing skills through constructive feedback, boosting confidence.
- Improved teaching methods by attending professional development workshops regularly.
- Fostered academic growth by building strong relationships with students and parents.
- Set clear behavior expectations, effectively managing classroom discipline and engagement.
- Oversaw grading and managed materials for over 100 students efficiently.
Sales Associate
T.J. Maxx
New Orleans, LA
05.2021 - 08.2021
- Achieved accurate transaction processing with point-of-sale systems for customer satisfaction.
- Collaborated with team to exceed sales goals and enhance store performance.
- Managed returns and exchanges per store policy while ensuring customer satisfaction.
- Maintained professionalism during high-stress situations to resolve customer issues effectively.
- Prepared merchandise through efficient pricing and tagging for sales floor readiness.
- Assisted customers in locating products and checking inventory at other locations.
Education
Bachelor of Science - Sociology
Louisiana State University
Baton Rouge, LA05-2023
General Studies - Criminal Justice
Delgado Community College
New Orleans, LA05-2021
Skills
- Medical records review
- Document organization
- Case summaries
- Multitasking
- Problem-solving abilities
- Attention to detail
- Time management
- Critical thinking
- Team collaboration
- Effective communication
- Decision-making
- Proficient in MS Office
- Professionalism
- Workload management
Languages
Spanish
Native or Bilingual
Timeline
Personal Injury Paralegal
Burgos and Associates
07.2024 - Current
Middle School English Teacher
Jefferson Parish Public Schools
10.2023 - 05.2024
Sales Associate
T.J. Maxx
05.2021 - 08.2021
Bachelor of Science - Sociology
Louisiana State University
General Studies - Criminal Justice
Delgado Community College