Voniecia Walker
Leslie,GA
Summary
Dynamic professional with proven multitasking abilities and a strong focus on customer satisfaction, honed at Middle Flint. Skilled in database entry and cash management, I consistently improved data accuracy and operational efficiency. Recognized for training new staff effectively, enhancing team integration and performance.
Knowledgeable [Desired Position] with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
19
19
years of professional experience
Work History
Clerk 1
Middle Flint
04.2019 - 07.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Computer Operator
NCR
07.2017 - 12.2018
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Processed requests for service from internal and external customers.
- Achieved high levels of data accuracy by performing diligent data entry and verification tasks.
- Improved operational efficiency by automating routine tasks using scripting.
Cook/cashier
Carters Fried Chicken
03.2002 - 07.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Associate of Applied Science - Business Technology
South GA Technical College
Americus, GA05-2023
Associate of Applied Science - Micro Computer Specialist
South Ga Technical Institute
Americus, GA12-2000
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Database entry
- File maintenance
- Typing speed
- Proofreading
- Spreadsheet development
- Handling payments
- Scanning and copying
Languages
English
Timeline
Clerk 1
Middle Flint
04.2019 - 07.2021
Computer Operator
NCR
07.2017 - 12.2018
Cook/cashier
Carters Fried Chicken
03.2002 - 07.2017
Associate of Applied Science - Business Technology
South GA Technical College
Associate of Applied Science - Micro Computer Specialist
South Ga Technical Institute
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