Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Warner

Livonia

Summary

Administrative Professional with 20+ years experience, seeking the opportunity to utilize a skill set that features strong attention to detail, a passion for customer service, and the demonstrated ability to proactively identify issues while effectively and efficiently implementing solutions. Self-motivated individual with the proven background to establish and maintain standards of work.

Overview

24
24
years of professional experience

Work History

Receptionist/Office Administrator

Berkshire ESupply
10.2023 - 09.2024

Contracted through Express Personnel, maintained previous responsibilities.

Receptionist/Office Administrator

Express Personnel Temp/Berkshire ESupply
05.2023 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Set up meetings in Microsoft Office calendar for executives, ordered lunches and prepared meeting rooms.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Ordered business cards for all locations.
  • Stocked the back room with meeting supplies.
  • Sent out UPS orders.
  • Member of Spirit Committee.




Replenishment Assistant

US Foods
10.2018 - 08.2020
  • Special orders, drop shipments, updating pricing, requesting new product codes. Process culinary equipment and supplies.
  • Prepare customer billings, identify slow-moving inventory, and execute the strategy to move products out of the warehouse.
  • Approve customer credits for spoilage and out of date products.
  • Set up a tracking system for dish, chemical, and beverage equipment assets.

Receptionist

US Foods
08.2013 - 10.2018
  • Greet customers, vendors, and guests.
  • Keep an accurate log of everyone that enters the building.
  • Answer incoming calls and direct callers to the appropriate department.
  • Process invoices, incoming and outgoing mail, federal express, will call orders and vendor orders.
  • Process bread orders and bread billing for Detroit Public Schools.
  • Assist Customer Service on a daily basis with late routes and phone calls using Omnitracs.
  • Upon request assist all departments with projects such as special orders, credits, mailings.
  • Set interview appointments for Human Resource and register and create new employee badges.

Customer Service/Telemarketing

Allstate Insurance Harrison Agency (New Owner)
02.2012 - 04.2013
  • Remittance report, payments, and miscellaneous projects upon request.
  • Implemented a new paperless file system for the office.
  • Performed outbound sales calls making up to 300 calls per day.

Customer Service Representative

ALLSTATE INSURANCE THE GILBERT AGENCY
06.2010 - 02.2012
  • Closing out the remittance report at the end of day. Tracking the status of customer accounts.
  • Mailing out renewal and thank you letters. Ordering office supplies.
  • Representing the agency at outside events.

Attendance Secretary

WHITMORE LAKE HIGH SCHOOL
05.2000 - 01.2001


  • Keeping track of files such as attendance records, report card, detentions, awards, and immunizations.
  • Registering new students and withdrawing transfer students.
  • Assist in planning events.
  • Contacting parents for the principal.
  • Keeping record of incoming and outgoing students and visitors.

Education

Bachelor Degree - Business Administration, Human Resource Management

Cleary University
Ann Arbor, MI
01-2009

Associate of Arts -

Schoolcraft College
Livonia, MI
01-2007

Skills

  • Microsoft Word
  • PowerPoint
  • Excel
  • Event Coordination
  • Outlook
  • Tandem
  • Verbal & Written Communications
  • Employee Security Badge System
  • Customer Support
  • Process Improvement

Timeline

Receptionist/Office Administrator

Berkshire ESupply
10.2023 - 09.2024

Receptionist/Office Administrator

Express Personnel Temp/Berkshire ESupply
05.2023 - 10.2023

Replenishment Assistant

US Foods
10.2018 - 08.2020

Receptionist

US Foods
08.2013 - 10.2018

Customer Service/Telemarketing

Allstate Insurance Harrison Agency (New Owner)
02.2012 - 04.2013

Customer Service Representative

ALLSTATE INSURANCE THE GILBERT AGENCY
06.2010 - 02.2012

Attendance Secretary

WHITMORE LAKE HIGH SCHOOL
05.2000 - 01.2001

Bachelor Degree - Business Administration, Human Resource Management

Cleary University

Associate of Arts -

Schoolcraft College