Maria Williams
San Jose,CA
Summary
Dynamic Production Planner with success in supporting production operations and supply chain management. Highly adept and detail-oriented in developing production schedules, promoting operational efficiency, managing inventory and coordinating logistics. Proven history of managing complex production schedules aligned with sales forecasting and customer order deadlines. Expert in maintaining meticulous records to identify aspects needing improvement and develop solutions.
Overview
12
12
years of professional experience
Work History
Production Planner II
Southwire
04.2018 - Current
- Developed, released, and monitored daily schedules to foster on-time completion of finished products
- Created Purchase Orders for subcontractors and Vendors
- Created Bill of Materials and routing for 3 phase, Temp power boxes, and Cord assemblies
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of sales orders
- Developed production schedules according to deadlines for existing orders and sales forecasting
- Presented updated order and production status reports and interfaces to sales staff and management every morning
- Created production forecasting plans utilizing Excel spreadsheet tools and input from sales, production, engineers, and management teams
- Worked closely with buyer, reviewing inventories and ordering materials to foster consistent availability and production schedule adherence
- Had an unrelenting focus on driving cost savings and improving lead times and quality with key supply chain partners
- Led Tier 1 meetings with Team Leads discussing Safety, Quality, Delivery, Cost, and Inventory reports and updating Pareto and KPI charts.
Shipping/Receiving Clerk
Thyssen Krupp
06.2016 - 03.2018
- Coordinated appointments for deliveries and pick-ups
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers
- Maintained accurate computer records of materials weights, bill amounts, and identified variances
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Worked effectively with shippers to resolve shipment issues, damaged materials, and shortages
- Filled out daily logistic reports and daily shipping status reports
- Monitored replenishments for order pickers to eliminate constraints.
Customer Service Representative
APL Logistics
06.2014 - 05.2016
- Resolved customer service or billing complaints and ensured appropriate changes are made to resolve problems
- Processed incoming orders, received, evaluated, and responded to written or telephone customer inquiries
- Kept record of customer interactions and transactions and recorded details of inquiries, complaints, and comments
- Coordinated deliveries and pick-ups for customers and responded to routing questions
- Managed workflow scheduling, data entry, and accuracy verification for large data projects
- Contacted all customers affected by product recalls and withdrawals.
Data Entry Clerk
Let The Voter Decide
08.2012 - 05.2014
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information
- Validated 500-900 registered voters per day
Education
Associate of Arts - Business Administration
San Joaquin Delta College
Stockton, CA2025
High School Diploma -
John C. Kimball High School
Tracy, CA06.2012
Skills
- Exceptional Customer Service
- Dedicated Team Player
- Time Management Skills
- Strong communication
- Efficient and Detail oriented
- Problem-Solving
- Result Driven
- Statistical/Numerical Ability
- Vocal Leader
- SAP / Excel
Timeline
Production Planner II
Southwire
04.2018 - Current
Shipping/Receiving Clerk
Thyssen Krupp
06.2016 - 03.2018
Customer Service Representative
APL Logistics
06.2014 - 05.2016
Data Entry Clerk
Let The Voter Decide
08.2012 - 05.2014
Associate of Arts - Business Administration
San Joaquin Delta College
High School Diploma -
John C. Kimball High School
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