Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maria Williams

Birmingham

Summary

Dynamic professional with extensive experience at Perry's Steakhouse & Grille, specializing in customer service and office organization. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

8
8
years of professional experience

Work History

Line Chef

Perrys Steakhouse & Grille
Birmingham
10.2023 - Current
  • Prepared high-quality ingredients for daily menu items.
  • Maintained cleanliness and organization of kitchen workstations.
  • Collaborated with team members to ensure timely meal service.
  • Operated kitchen equipment safely and efficiently during food preparation.
  • Followed all food safety and sanitation guidelines consistently.
  • Assisted in plating dishes to meet presentation standards.
  • Communicated effectively with front-of-house staff regarding orders and timing.
  • Adapted quickly to changing menus and special requests from customers.
  • Managed multiple tasks simultaneously while maintaining speed and accuracy in production.
  • Set up line station with proper tools and products, quality checked products within line station, maintained equipment and monitored food delivery.
  • Performed daily maintenance tasks such as cleaning ovens, grills, stoves, fryers.
  • Cleaned up cooking stations and properly stored leftovers.
  • Embraced full responsibility for quality of food served, followed proper plate presentation guidelines and garnished artful dishes for maximum appeal to discerning customers.
  • Plated finished dishes according to presentation standards set by Head Chef or Sous Chef.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.

Administrative Assistant

Perrys Steakhouse & Grille
Birmingham
01.2021 - 10.2023
  • Managed daily office operations and maintained organized filing systems.
  • Assisted in preparing reports and presentations for management review.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Supported payroll processing by collecting and verifying employee timesheets.
  • Maintained inventory of office supplies and ordered materials as needed.
  • Developed efficient office procedures to improve workflow and productivity.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered questions from customers regarding products and services offered by the company.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Updated contact lists regularly when changes occur in employee status or contact information.

Patient Care Coordinator

Grandview Health Care
Birmingham
09.2019 - 01.2021
  • Coordinated patient appointments and managed scheduling for healthcare providers.
  • Assisted patients with registration and insurance verification processes.
  • Communicated effectively with medical staff regarding patient needs and concerns.
  • Maintained accurate patient records and ensured compliance with regulations.
  • Educated patients on treatment plans and follow-up procedures clearly.
  • Handled patient inquiries and resolved issues in a timely manner.
  • Implemented process improvements to streamline administrative workflows efficiently.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Provided administrative support for patient care staff.

Cashier Team Lead

Burger King
Bessemer
05.2017 - 09.2019
  • Supervised cashier team to ensure efficient customer service and smooth operations.
  • Trained new cashiers on procedures and customer interaction techniques.
  • Managed cash register, processed transactions, and handled customer inquiries.
  • Resolved customer complaints with professionalism and effectiveness.
  • Maintained cleanliness and organization of the front counter area.
  • Collaborated with management to implement promotional activities and product launches.
  • Monitored team performance to uphold service quality standards during shifts.
  • Assisted in scheduling staff to meet operational demands during peak hours.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Developed strong working relationships with team members to foster collaboration.
  • Processed refunds and exchanges according to company policy.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.

Education

High School Diploma -

McAdory
McCalla, AL
05-2018

Skills

  • Microsoft Office
  • Data entry
  • Customer service
  • Office organization
  • Payroll administration
  • Excel spreadsheets
  • Inventory systems

References

References available upon request.

Timeline

Line Chef

Perrys Steakhouse & Grille
10.2023 - Current

Administrative Assistant

Perrys Steakhouse & Grille
01.2021 - 10.2023

Patient Care Coordinator

Grandview Health Care
09.2019 - 01.2021

Cashier Team Lead

Burger King
05.2017 - 09.2019

High School Diploma -

McAdory

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