Maria Wire
Wichita Falls,TX
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Home2 Suites By Hilton
2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of guest interactions, contributing to improved communication across departments.
Ramp Agent
Envoy Airlines
12.2024 - 07.2025
- Operated ground support equipment to facilitate timely aircraft arrivals and departures.
- Ensured compliance with safety protocols during loading and unloading of baggage and cargo.
- Conducted routine inspections of equipment to ensure optimal functionality and safety standards.
- Collaborated with team members to maintain efficient airport operations during peak travel periods.
Communication Specialist
US Army
06.2010 - 12.2013
- Assisted team members with installation and operation of multichannel high capacity line of site systems, tropospheric scatter communications systems, satellite communications transportable terminals, secure mobile anti-jam reliable tactical terminals, and tactical relay towers.
- Supported team in performing field and unit level maintenance on assigned communications equipment. Requested logistical support and prepared input for operational reports.
Crew Member
KFC
05.2009 - 05.2010
- Collaborated with team members to streamline order preparation processes, enhancing efficiency.
- Operated kitchen equipment and maintained food safety standards to ensure quality and compliance.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Education
Bachelor of Science - Medical Administration Management
Colorado Technology University
01.2020
Certification - undefined
Central Texas College
01.2019
Skills
- Cash Handling
- Communication Skills
- Customer service
- Microsoft Office
- Team Building
- Time Management Skills
- Telephone etiquette
- Listening skills
Timeline
Ramp Agent
Envoy Airlines
12.2024 - 07.2025
Communication Specialist
US Army
06.2010 - 12.2013
Crew Member
KFC
05.2009 - 05.2010
Certification - undefined
Central Texas College
Front Desk Receptionist
Home2 Suites By Hilton
2025 - Current
Bachelor of Science - Medical Administration Management
Colorado Technology University