Maria Worthington
Lexington,KY
Summary
Hardworking medical administrative professional offers great people skills, organized file management, and a deep understanding of patient protection. Enhances office operations by staying on top of patient and staff needs. Experience with electronic documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Care Technician
UKHC, Carrie Nichols
Lexington, KY
04.2022 - Current
- Reported any changes in the condition of the patient immediately to the nurse supervisor.
- Assisted with transferring patients within the facility using appropriate techniques and equipment.
- Provided emotional support for patients during difficult times.
- Monitored vital signs of patients and reported changes to the nurse on duty.
- Documented patient care services by charting in patient records.
- Collected specimens from patients for further testing in laboratories.
- Observed patient behavior closely to detect any signs of physical or mental distress.
- Assisted nurses with medical procedures, including administering medications and drawing blood samples.
- Collected specimens for laboratory testing according to established protocols.
- Maintained a clean and safe environment by following infection control protocols.
- Inspected equipment regularly to ensure proper functioning and safety standards were met.
- Collaborated with physicians, nurses, therapists, social workers, dietitians, as necessary.
- Helped orient new personnel regarding department policies and procedures. (NCT Preceptor)
- Answered call lights promptly and responded to patient requests courteously.
- Provided basic patient care such as bathing, feeding and changing linens.
- Responded quickly to emergency situations by following established protocols.
- Provided emotional support to family members during difficult times.
- Recorded patient conditions and vital signs before and after medical operations.
- Followed all HIPAA laws.
- Member in good standing with Nurses Aide Registry.
Activities Assistant and SRNA
Bourbon Heights
Paris, KY
12.2020 - 04.2022
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Documented progress notes regarding participant's involvement in recreational programming.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Instructed staff on proper procedures for leading activities and providing support for residents' needs.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Participated in special events such as birthday celebrations, holiday parties.
- Assisted with transportation arrangements for offsite activities when required.
- Assisted in the development of activity plans for residents on a weekly basis.
- Encouraged residents to participate in leisure activities according to their abilities.
- Provided emotional support to both clients and family members during difficult times.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Adapted equipment as needed for safe participation by individuals with disabilities or physical limitations.
- Followed all HIPAA laws.
Cashier Team Lead
Clark's Pump N' Shop
Lexington, KY
06.2020 - 05.2021
- Assisted customers with locating items within the store when requested.
- Trained new cashiers on proper use of registers and store policies.
- Developed strong working relationships with team members to foster collaboration.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Identified discrepancies between actual sales figures and expected totals.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
Receptionist
Graves Center Georgetown College
Georgetown, KY
08.2016 - 08.2018
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Compiled data from various sources into organized reports for management review.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Responded to inquiries from internal staff members regarding office operations.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Receptionist
Financial Aid Office Alumni Office
Georgetown, KY
08.2016 - 05.2017
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Prepared welcome packages for new hires.
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Compiled data from various sources into organized reports for management review.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Some College (No Degree) - Healthcare Administration
Georgetown College
Georgetown, KYSome College (No Degree) - Nursing
Bluegrass Community And Technical College
Lexington, KYSome College (No Degree) - Nursing (ADN)
Midway University
Midway, KYSkills
- HIPAA Compliance
- Appointment Scheduling
- Patient Care Coordination
- Vital signs monitoring
- Data Entry
- Electronic Recordkeeping
- Medical Terminology
- SRNA Certified
- Professionalism
- Time Management
- Active Listening
- Adaptability and Flexibility
- Problem-solving aptitude
- Effective Communication
- Teamwork and Collaboration
- CPR Certified
- BLS Certified
- Taking Client Histories
Accomplishments
- NCT of the Year Award 2023
Certification
- BLS (renewed 5/5/2024)
- SRNA (Renewed 5/10/2024)
References
References available upon request.
Timeline
Nursing Care Technician
UKHC, Carrie Nichols
04.2022 - Current
Activities Assistant and SRNA
Bourbon Heights
12.2020 - 04.2022
Cashier Team Lead
Clark's Pump N' Shop
06.2020 - 05.2021
Receptionist
Graves Center Georgetown College
08.2016 - 08.2018
Receptionist
Financial Aid Office Alumni Office
08.2016 - 05.2017
Some College (No Degree) - Healthcare Administration
Georgetown College
Some College (No Degree) - Nursing
Bluegrass Community And Technical College
Some College (No Degree) - Nursing (ADN)
Midway University