Maria Y. Campos
South San Francisco,CA
Summary
- To obtain a position at your company
- Over 15 years of Retail Experience
- Excellent Managerial experience, including recruiting, training, and supervising employees
- Strong sales and service background
- Developed interpersonal skills
- Ability to meet long term goals immediately
- Excellent ability to gather and analyze statistical data and generate reports
- Remarkable ability to communicate effectively, both orally and in writing
- Strong Marketing Experience: Merchandizing, market awareness, product promotion, etc.
Overview
27
27
years of professional experience
Work History
Security Site Supervisor / Lead Training Guard
Allied Universal Service
10.2016 - Current
- Responsible for writing reports, as well as training new hires
- Mulitasked on radio communication and as GSOC operator
- Adaptive to any situation or unexpected problem
- Team player that was willing to help out for the good of the group
- Create building access calendar, answered tenants, engineering and building management emails.
- Quick on feet and to learn, while being eager to absorb as much information as possible
Custodian Supervisor
Preferred Building Services
06.2014 - 08.2015
- Performed front desk duties, including answering phone, greeting residents, shipping and delivery
- Responsible for the supervision of Janitorial staff
- Ensured facility remained clean and organized
Store Manager
Anna's Linens
02.2000 - 05.2013
- Responsible for overseeing the day to day running of a large retail store and nine staff
- Worked hard to ensure store produced more than 1.5 million per year
- Maximized profits while keeping costs at bay
- Maintained awareness of market trends in the retail industry
- Delegated tasks out to employees to get projects done under strict timelines, while multi-tasking and focusing on customers
- Handled opening and closing the store, as well as balancing tills and deposits
- Worked on scheduling, office duties, counseling employees if need be, hiring and training.
- Responded to customers' suggestions and concerns
Customer Service Representative
Anna's Linens
06.1998 - 03.1999
- Checked products and inventory and restocks to ensure sufficient supply
- Greeted guests and made sales, used point of sale system/cash register to record the order and compute the amount of the bill, collected payment from customers
- Cleaned, organized, and maintained entire store
- Demonstrated sense of urgency in busy call center environments in retail industries
- Assisted with staff training.
- Developed exceptional ability to build productive relationships, resolve complex issues and win customer loyalty
Education
General Education -
01.1998
High School Diploma -
06.1997
Skills
- Microsoft Office
- Skilled at operating computerized cash registers
- Cash-Handling Accuracy
- Multitasking & prioritizing
- Record keeping
- Front Desk Experience
Work Ethic
- Information management
- Works well in teams
- Follows work policies/procedures
- Honest and Reliable
- Demonstrates outstanding problem solving and active listening skills - able to diffuse difficult customer situations with tact and ease
Languages
Spanish
Native or Bilingual
Timeline
Security Site Supervisor / Lead Training Guard - Allied Universal Service
10.2016 - Current
Custodian Supervisor - Preferred Building Services
06.2014 - 08.2015
Store Manager - Anna's Linens
02.2000 - 05.2013
Customer Service Representative - Anna's Linens
06.1998 - 03.1999
City College of San Francisco - General Education,
Phillip and Sala Burton Academic High School - High School Diploma,
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