MARIA Y. REYNA
Montebello,CA
Summary
Bilingual and well-trained individual with exceptional background spent in fast foods restaurant industry. Engaging professional disciplined to handle demanding environments.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Professional with proven background in food safety and quality assurance, ready to excel in maintaining high standards within food industry. Skilled in conducting thorough inspections, ensuring compliance with regulations, and identifying potential hazards. Strong collaborator with focus on achieving results and adapting to changing needs. Reliable and dependable with expertise in food safety protocols, sanitation practices, and regulatory guidelines.
Accomplished and energetic administrative assistant with a proven track record as a clerical secretary. Motivated leader with strong organizational and prioritization skills. Areas of expertise include exceptional customer service, efficiency in managing office and administrative tasks in a fast-paced environment, and effective, creative multitasking.
Overview
27
27
years of professional experience
Work History
Operations Consultant
CKE Restaurant Holdings
02.2021 - 02.2025
- Managed diverse teams and fostered a positive working environment, leading to increased employee satisfaction.
- Conducted thorough market research to identify trends and inform business strategy development efforts.
- Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
- Enhanced customer experience by regularly reviewing service delivery processes and incorporating feedback from clients into improvements.
- Spearheaded standardization efforts across various functions, creating consistent procedures that yielded measurable results in operational efficiency.
- Monitored corporate policies and procedures, ensuring compliance with federal regulations.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Implemented processes and procedures to improve overall efficiency in operations.
- Championed innovation within the organization by fostering an environment where new ideas were encouraged, evaluated, and implemented when appropriate.
- Developed comprehensive project plans for successful implementation of new initiatives and technologies.
- Collaborated with senior leadership on the development of long-term strategic goals for improved operational performance.
BROKER'S ASSISTAN/LOAN PROCESSOR/TRANSACTION COORDINATOR
PACIFIC INTEGRATED CAPITAL
12.2019 - 02.2021
- Prepare and manage complex legal documents
- Making web-based transaction management
- Responsible of making timelines for deadlines to meet all important events
- Assess client's profiles and guide them through the best course of action for them
- Educate clients on the process of mortgage loans and real estate transactions
- Accounts payable
RESEARCH CLERK
OBBA RESEARCH COMPANY
04.2014 - 06.2020
- Data entry
- Background checks
- Create reports with findings
RECEPTIONIST/LISTING COORDINATOR
COLDWELL BANKER GEORGE REALTY
04.2017 - 11.2019
- Coordinate and manage team meetings
- Manage electronic mail systems and coordinate the flow of information, internally or with other organizations
- Data entry, upload listings of property to different search engines
- General office administration
SUPPORT ASSOCIATE
MACY'S DEPARTMENT STORE
10.2010 - 01.2014
- Assist customers as personal shopper
- Customer service associate
- Operate register
ORDER DESK
MACRO INTERNATIONAL AUTOMOTIVE
10.1997 - 01.2009
- Customer service
- Meet target sales goal
- Suggestive selling
- Prepare invoices and shipping
CASHIER/LEAD PERSON
CARL'S JR #24/#7
11.1997 - 12.1999
- Operate register
- Greet customers upon arrival
- Take orders efficiently and accurately
- Meet daily target by Suggestive selling
- Maintain facilities clean
- Keep stations stocked
Education
General Education -
East Los Angeles College
09-2018
High School Diploma - General education
Schurr High School
06.1997
Skills
- Client Relationship Management
- Bilingual Clerical Support
- Administrative Oversight
- Skilled in Microsoft Word
- Excel Proficiency
- Advanced PowerPoint Skills
- Effective Organizational Skills
- Operations improvement
- Regulatory compliance
Activities
- Critical Thinking
- Self-motivated
- Excellent Communicator
- Excellent people skills
- Detail Oriented
- Resourceful
- Positive attitude
Languages
English
Native or Bilingual
Timeline
Operations Consultant
CKE Restaurant Holdings
02.2021 - 02.2025
BROKER'S ASSISTAN/LOAN PROCESSOR/TRANSACTION COORDINATOR
PACIFIC INTEGRATED CAPITAL
12.2019 - 02.2021
RECEPTIONIST/LISTING COORDINATOR
COLDWELL BANKER GEORGE REALTY
04.2017 - 11.2019
RESEARCH CLERK
OBBA RESEARCH COMPANY
04.2014 - 06.2020
SUPPORT ASSOCIATE
MACY'S DEPARTMENT STORE
10.2010 - 01.2014
CASHIER/LEAD PERSON
CARL'S JR #24/#7
11.1997 - 12.1999
ORDER DESK
MACRO INTERNATIONAL AUTOMOTIVE
10.1997 - 01.2009
General Education -
East Los Angeles College
High School Diploma - General education
Schurr High School
Similar Profiles
Greggory B. JenkinsGreggory B. Jenkins
District Manager at CKE Restaurant HoldingsDistrict Manager at CKE Restaurant Holdings
Tucker BrownTucker Brown
General Manager at CKE Restaurant HoldingsGeneral Manager at CKE Restaurant Holdings
Steve HallmanSteve Hallman
Sr. Franchise Business Consultant at CKE Restaurant HoldingsSr. Franchise Business Consultant at CKE Restaurant Holdings