Maria Zamudio
Norborne,CA
Summary
Experienced with handling diverse administrative tasks in virtual setting, ensuring operational efficiency. Utilizes advanced organizational and communication skills to support executive functions and streamline processes. Strong understanding of remote office management and technological tools essential for virtual assistance.
Overview
1
1
year of professional experience
Work History
Housing Coordinator
Brilliant Coordinator
02.2025 - Current
- Maintained database of housing resources, landlords and management companies.
- Managed the application process, thoroughly reviewing documents for accurate income verification and eligibility determination.
- Oversaw the leasing process from initial inquiry through move-in preparations to ensure seamless transitions for new tenants.
- Negotiated with landlords to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse.
- Calculated tenant rent amounts to prepare leases and contracts.
- HQS Inspection
- Retention visit completion for case management
Case Manager
Exodus Recovery
09.2024 - 02.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Urgent Care Service Representative- Per Diem
Kaiser Permanente
03.2024 - 09.2024
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Accepted payments and updated accounts with latest information.
- Scheduled appointment to resolve more complex issues.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Health Care Management
California State University Dominguez Hills
Carson, CA12-2019
Skills
- Affordable Housing Knowledge
- Housing Quality Standard Inspection
- Microsoft Applications
- Customer service
- File organization
- Computer proficiency
- Document preparation
- Calendar management
- Expense reporting
Languages
Spanish
Professional Working
Timeline
Housing Coordinator
Brilliant Coordinator
02.2025 - Current
Case Manager
Exodus Recovery
09.2024 - 02.2025
Urgent Care Service Representative- Per Diem
Kaiser Permanente
03.2024 - 09.2024
Health Care Management
California State University Dominguez Hills
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