Maria Zaragoza
Avondale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
2000
2000
years of post-secondary education
Work History
Law and Reed CPA
Assistant administrator
Mesa, Arizona
01.2020 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Supported team members by managing schedules and organizing meetings efficiently.
- Coordinated office operations to enhance workflow and improve communication.
- Assisted in the development of administrative policies and procedures for better compliance.
- Managed documentation and filing systems to maintain organized records and data access.
- Facilitated training sessions for new staff on office protocols and software usage.
- Implemented tools for tracking project progress and resource allocation effectively.
- Collaborated with departments to streamline processes and enhance inter-departmental cooperation.
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Created reports using MS Office Suite programs.
- Performed data entry tasks into company database system on a daily basis.
- Oversaw inventory purchases, restocking, and organization.
- Provided general administrative support including scheduling appointments, preparing documents, processing invoices and organizing meetings.
- Managed computer databases, physical file systems, and required logs.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- Generated weekly status updates highlighting progress made towards project goals.
- Greeted visitors at reception area and provided assistance as necessary.
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Assisted in budget preparation by collecting financial data from various departments.
- Documented expenses, entered invoices, and performed other accounting jobs.
- Facilitated and tracked communication between employees, departments, vendors, and other stakeholders.
- Assisted in onboarding process of new employees by providing orientation materials and answering questions regarding company policies.
- Processed invoices for payment in accordance with established procedures.
- Improved office organization by developing filing system and customer database protocols.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Checked office stock to determine supply levels and maintain inventory.
- Maintained confidentiality of sensitive information related to personnel matters.
- Identified needs of customers promptly and efficiently.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Organized client meetings to provide project updates.
- Analyzed company's expenditures and developed financial models.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Sunrise lighting inc
Customer service/ assistant manager
Gilbert , Az
11.2008 - 11.2019
- Provided professional services and support in a dynamic work environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Applied effective time management techniques to meet tight deadlines.
Education
Dominguez High School
Compton, CASkills
- Office administration
- Document management
- Budget preparation
- Data analysis
- Customer service
- Invoice
- Deposit
- Emails
- Billing/taking payments
Languages
English
Native language
Spanish
Professional
A1
Timeline
Law and Reed CPA
Assistant administrator
01.2020 - 08.2025
Sunrise lighting inc
Customer service/ assistant manager
11.2008 - 11.2019
Dominguez High School