Maria Zwiefka
Tonawanda
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Family Logistics Cordinator
Self
Tonawanda
02.1997 - Current
- Managed and optimized household budget amidst fluctuating operational expenses.
- Coordinated weekly schedules for three special needs children, balancing education, sports, and appointments.
- Renovated and updated living environment while adhering to budget constraints.
- Oversaw stock management, supply chain logistics, meal preparation, and perishable maintenance.
- Researched and developed a comprehensive parenting plan to promote independence and emotional regulation.
Executive Secretary
City of Tonawanda Civil Service
Tonawanda
- Data entry, public relations, media creator and designer, social media advertising and communication.
- Use of Microsoft Word, Publisher, Excel.
- Administering civil service exams, communication with state/local officials, preparing meeting agendas and minutes, preparing roster cards for employee records, coordinating with department heads to fill employment vacancies.
- Purchasing office supplies and equipment.
- Cross referenced requests with civil service law.
- Preparing employment applications.
- Notarizing applications and forms.
- Running background checks for employment in accordance with NYS law.
- Scheduling, filing, and other such duties associated with managing an office.
Administrative Assistant
The Riviera Theatre
North Tonawanda
- Supervised office, administrative, and customer service employees to ensure deadline adherence and resolve issues.
- Guided team members in understanding their roles to improve workflow.
- Prepare and issue duty assignments for the office.
- Maintain records pertaining to supplies and orders.
- Tracked inventory levels and procured necessary supplies.
- Resolve customer complaints or answer customers' questions regarding shows, sales, or procedures.
- Researched, compiled, and prepared reports and correspondence for management to support informed decision-making.
- Compute figures such as balances or totals from sales and donations.
- Developed marketing materials for show programs to enhance event visibility and audience engagement.
Education
Associates Degree - Paralegal Studies
Bryant & Stratton College
Getzville, NYSkills
- Logistics optimization
- Family resource management
- Family support strategies
- Crisis management
- Event coordination
- Customer relations
- Scheduling coordination
- Inventory management
- Budget management
- Record keeping
- Data entry
- Clerical operations
- Office administration
- Microsoft Office Suite
- Effective communication
- Problem resolution strategies
- Emotional intelligence
- Social media engagement
Certification
Notary Public
Languages
Basic American Sign Language
Affiliations
- Volunteer: CoT Neighbors United, Tonawanda NY (2018-present)
- Volunteer: Niagara County Head Start North Tonawanda NY (2008-2010)
Timeline
Family Logistics Cordinator
Self
02.1997 - Current
Executive Secretary
City of Tonawanda Civil Service
Administrative Assistant
The Riviera Theatre
Associates Degree - Paralegal Studies
Bryant & Stratton College