MARIA A. CONTRERAS
Huntington,NY
Summary
Specializing in developing innovative solutions to organizational problems. Committed to providing accurate, effective advice to clients.
Overview
14
14
years of professional experience
Work History
Business Analyst- Data Services
Optum, UnitedHealth Group
Telecommuter, New York
02.2024 - Current
- Collaborated with stakeholders to develop strategies for improving data quality and accuracy.
- Developed and managed project plans while providing status updates to management.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Reviewed information input against instructions to verify accuracy of data transmitted.
Associate Business Analyst
Optum, UnitedHealth Group
Telecommuter, NY
06.2021 - 02.2023
- Facilitate meetings and prepare presentations to share ideas and findings.
- Research employee relations issues and conduct meetings with employees and supervisors.
- Compile reports to provide management with accurate information and comply with policies and procedures.
- Provided technical support for database systems and applications.
- Analyzed user requirements to create effective data models that meet customer needs.
Coordinator
NY Project Hope
Telecommuter
12.2020 - 05.2021
- Created and maintained accurate records of departmental outreach and project timelines.
- Assisted with the preparation of presentations.
- Organized team events to promote program advocacy.
- Assisted with the development of marketing campaigns.
- Promoted awareness about mental health issues through public speaking engagements.
- Provided crisis counseling interventions during emergency situations.
Coordinator
North Shore Child & Family Guidance Center
Roslyn, NY
03.2016 - 06.2020
- Issued, gathered and inspected intake forms to confirm correct information.
- Answered and logged incoming inquiries via phone, fax and email.
- Updated patient information on computer system to maintain billing accuracy.
- Corresponded with hospitals and medical offices regarding incoming health referrals.
- Maintained clinical records and required paperwork in compliance with agency standards.
Lead Paralegal
Kirschenbaum & Kirschenbaum, P.C
Garden City, NY
07.2013 - 02.2016
- Drafted litigation documents such as complaints, judgments, arbitrations and petitions.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Used LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
- Interfaced with attorneys, clients, court clerks and process servers to provide accurate case updates.
- Organized client calendars, prepared mailings and handled calls.
- Trained paralegal staff on office procedures and case-specific duties.
Membership Manager
Grenville Baker Boys & Girls Club
Locust Valley, NY
06.2010 - 07.2013
- Successfully managed membership payments and client accounts.
- Assisted in campaign marketing and registering donations for the organization.
Education
Bachelor of Arts (B.A) - Sociology
Stony Brook University
01.2010
Skills
- Business process improvement
- Customer Needs Assessment
- Analytical Problem Solving
- Workflow Analysis
- Data Governance
- Data Quality Management
- Requirements Definition
- Process Improvement
Languages
Spanish
Full Professional
Timeline
Business Analyst- Data Services
Optum, UnitedHealth Group
02.2024 - Current
Associate Business Analyst
Optum, UnitedHealth Group
06.2021 - 02.2023
Coordinator
NY Project Hope
12.2020 - 05.2021
Coordinator
North Shore Child & Family Guidance Center
03.2016 - 06.2020
Lead Paralegal
Kirschenbaum & Kirschenbaum, P.C
07.2013 - 02.2016
Membership Manager
Grenville Baker Boys & Girls Club
06.2010 - 07.2013
Bachelor of Arts (B.A) - Sociology
Stony Brook University